Products Support > GSX Support FSX/P3D

P3d v4.5 HF3 - Missing GSX entry in Add.ons menu

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virtuali:
Try it again, we had an update today so, possibly, your local cloudflare node stil hasn't got the latest files (which include a new updater too)

alleusai:
Hi Umberto,
sadly the latest update did not improve things and even after several Windows restarts GSX/Couatl entries are not present in the P3D Add-ons menu.
I looked at the Task Manager and saw that the couatl64_P3D.exe program is active when P3D starts up then, once the scenario is started, it opens again (so there are two couatl64_P3D.exe running at the same time) and then they both close immediately.
I hope this information will be useful.

Greetings,
Alessandro

virtuali:

--- Quote from: alleusai on November 21, 2021, 12:13:02 pm ---I looked at the Task Manager and saw that the couatl64_P3D.exe program is active when P3D starts up then, once the scenario is started, it opens again (so there are two couatl64_P3D.exe running at the same time)
--- End quote ---

That's clearly your problem and of course it cannot normally happen. It seems you have mixed up two installations, or you must used some kidn of external manager of add-ons that has enabled two copies of the addon by mistake.

Try this:

- UNINSTALL GSX and (IMPORTANT) reply YES to the question "Do you want to remove the Addon Manager ?"

. Remove the following files:

%APPDATA%\Lockheed Martin\Prepar3D v5\add-ons.cfg
%PROGRAMDATA%\Lockheed Martin\Prepar3D v5\add-ons.cfg

- DO NOT start the sim, and REINSTALL GSX

- Now you can start the sim and, you should see a request to enable all your other add-ons again on the next start up, which is normal, so you just reply yes, so it will re-enable all the add-ons that have an add-on.xml in the Documents Prepar3D v5 Addons folder.

alleusai:

--- Quote from: alleusai on November 21, 2021, 12:13:02 pm ---. Remove the following files:

%APPDATA%\Lockheed Martin\Prepar3D v5\add-ons.cfg
%PROGRAMDATA%\Lockheed Martin\Prepar3D v5\add-ons.cfg

--- End quote ---
Hi Umberto,
as I'm using P3D V4 I'll remove two .cfg files from the correct folders.

Will report any news.

Thanks,
Alessandro

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