Products Support > GSX Support FSX/P3D
Couatl keeps Crashing **SOLVED**
Aang72:
This only started after updating to the latest version. At first I thought it was only for baggage loading as that would be the only time it was doing it...til today when I skipped the boarding process and just did the JetWay..
This has happened in multiple airports such as KRDM, KBOS, KEWR (Standard) and KSFO (Addon), KJFK (FS Dream Team V2).
I have completely uninstalled and reinstalled GSX and ran the updater several time. During these times, the Anti Virus program I have was compelely disabled. I am still unsure if I did something somehow.
Meant to mention as well I am using FSX Accleration (gold) version
Julean:
Me to...After latest update, I ask for the catering truck in SCEL and they and GSX freeze ...
Rest of the sim ok.
All the best
Jens
https://i.imgur.com/wiJdqWJ.jpg
virtuali:
--- Quote from: Julean on November 02, 2021, 07:20:36 pm ---Me to...After latest update, I ask for the catering truck in SCEL and they and GSX freeze ...
--- End quote ---
Please clarify exactly what do you mean with "Freeze" and provide with your precise, exact, configuration, the sim used, the airport, if you ust a custom profile or not, etc.
DjBricheta:
--- Quote from: virtuali on November 04, 2021, 12:22:06 pm ---
--- Quote from: Julean on November 02, 2021, 07:20:36 pm ---Me to...After latest update, I ask for the catering truck in SCEL and they and GSX freeze ...
--- End quote ---
Please clarify exactly what do you mean with "Freeze" and provide with your precise, exact, configuration, the sim used, the airport, if you ust a custom profile or not, etc.
--- End quote ---
Hi there guys, while testing GSX yesterday I also encountered this problem. I assumed it might have been something related to the trial, but since I have bought GSX and the problem is still there.
Simulator: FSX Steam Edition
Airport: Munich(EDDM)
Scenery: not sure if it was default or not
Gate: 121
Aircraft: Default Boeing 737-800
Livery: Custom (Walker Air Transport)
I did some modifications in GSX related to the aircraft, by setting the service doors as 'Doors with no open/close checks' and same with some cargo doors.
I encountered the issue while doing a test of the departure scenario, I had boarding fueling and catering active.
After that I tested an arrival scenario, using a follow me car, and de-boarding, and there were no issues there. The gate for arrival was also different but I can't remember the number. (Not sure if it makes any difference, though)
I also tested a departure scenario on a Cessna Citation X(Alrot) and I didn't have any issues there.
I don't have my log file, but the error log was exactly the same as the one seen in Aang72's attachment. By the name of the file that causes the issue and my tests, it seems that there might be an issue with one of the trucks that are used for the bigger planes, so to say.
Please let me know if you need any information.
virtuali:
--- Quote from: DjBricheta on November 09, 2021, 11:50:10 am ---I don't have my log file, but the error log was exactly the same as the one seen in Aang72's attachment.
--- End quote ---
Please post your log file because, Aang72's log shows he didn't had the latest version of the code, because the error references to a line number that has changed in the version currently online so, please post your log too, to be sure that (assuming you have updated with the FSDT Live Updater), the error still happens, likely with a different line number.
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