Products Support > GSX Support FSX/P3D

Couatl disappears when restarting service **SOLVED**

<< < (2/9) > >>

virtuali:

--- Quote from: Alex871 on October 12, 2021, 06:48:56 am ---Im having this same problem. Since the recent update to new textures of gsx the program will carsh when restarted or at any add on airport
--- End quote ---

I don't know what do you mean with "recent update".

We had an updates about month ago and the initial release caused the problem of not restarting for some users ( we suspect it was those that didn't had support for long filenames in Windows 10 ), but it has been fixed by subsequent updates later on.

As usual:

- Be sure you have the Addon Manager entire folder added to the antivirus Exclusions

- Be sure the firewall is not blocking the updater from downloading updates.

- Run the FSDT Live Update again after being sure of both the above.

Alex871:
Ok ive tried all 3 steps you mentioned with no luck. So is it possible it could be a deeper probelm like corrupt windows files i just reinstalled simconnect with no luck aswell. This really only happens with certain airplanes as i stated in my own topic i created a couple weeks ago thanks for your support!

Chrjs:

--- Quote from: virtuali on October 12, 2021, 09:33:49 am ---
--- Quote from: Chrjs on October 11, 2021, 05:02:55 pm ---Do you know where this "simmconenct API" is located so i can check if it is there?
--- End quote ---

It's installed automatically with the sim. Wha the message says, exactly ?

--- End quote ---

Hi,
i will try to reinstall P3D completely and report again.
Attached you find the error message,
Kind regards
chris

Chrjs:
OK, so i reinstalled P3Dv5 from scratch (win defender turned off), installed GSX but still no luck. I cannot restart couatl. Uninstalling GSX again results in the same error mentioned above.
Is there anything else I can do?
Kind regards
chris

virtuali:

--- Quote from: Chrjs on October 14, 2021, 09:59:22 am ---OK, so i reinstalled P3Dv5 from scratch (win defender turned off), installed GSX but still no luck
--- End quote ---

Please clarify if with "no luck", you mean you still get the error about API.DLL, or you don't get it, but you cannot restart Couatl, or both.


--- Quote ---I cannot restart couatl. Uninstalling GSX again results in the same error mentioned above.
--- End quote ---

Please clarify if you get this error on uninstalling, installing, or both.

Navigation

[0] Message Index

[#] Next page

[*] Previous page