Products Support > GSX Support FSX/P3D

Couatl disappears when restarting service **SOLVED**

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virtuali:

--- Quote from: Chrjs on March 01, 2022, 09:23:21 pm ---- i uninstalled GSX saying yes to removing the addon manager as well
- i manually deleted any folders I could find (the Addon manager folder, the virtuali folders in programapps/local/roaming - there was no folder in the documents P3D folder)
--- End quote ---

Well, of course there wasn't, because the uninstaller is supposed to remove it. I only told you to check it, in case some external program would interfere with it, but it wasn't the case.


--- Quote ---still teh same happens as before - it just disappears and does not restart.
--- End quote ---

You now got the correct 64 bit version but, you are the one and only reporting this problem now. It was normal it didn't worked well before, but now it's not.



--- Quote ---on ething i noticed is that all my products in the universal installer were still active (even the ultra old ones like enbr), so there must be something of fsdt/virtualy remaning on my computer even after uninstalling/deleting all the folders. Is there someting in the regedit or anywhere else? How can I clean up the system of these remnants completely?
--- End quote ---

There aren't any "remnants" that would cause this, and there's not need to remove the activation, if you don't believe it, you can just Deactivate all with the Universal Installer, but it won't make a bit of difference since your problem doesn't have anything to do with activation..


--- Quote ---I again attach the log just before I hit restart the service.
--- End quote ---

That's not very useful, the log only shows that it's working correctly, but a more useful log would be one produced AFTER you restart the program.

BTW, is it always regenerating the cache ? It's not supposed to do that on each start.

Chrjs:

--- Quote from: virtuali on March 01, 2022, 09:51:04 pm ---There aren't any "remnants" that would cause this, and there's not need to remove the activation, if you don't believe it, you can just Deactivate all with the Universal Installer, but it won't make a bit of difference since your problem doesn't have anything to do with activation..
--- End quote ---

you told me that there was some old 32bit etc interefereing so I think it would be a good idea to start anew without anything else from the past, so I assume there must be a way to uninstall anything from FSDT/virtuali/gsx completely so I can rule out these things.


--- Quote ---That's not very useful, the log only shows that it's working correctly, but a more useful log would be one produced AFTER you restart the program.
--- End quote ---

this was the log shortly after starting a flight, but i attach more versions here, first one after i start the flight and the other after i have pressed "restart couatl"


--- Quote ---BTW, is it always regenerating the cache ? It's not supposed to do that on each start.
--- End quote ---

i get a green message: "Airport cache generated successfully"

virtuali:

--- Quote from: Chrjs on March 01, 2022, 10:05:12 pm --- get a green message: "Airport cache generated successfully"
--- End quote ---

I can see your log is AGAIN regenerating the cache. So I'll ask it AGAIN: is regenerating the cache EACH TIME ?

Yes, you are supposed to see the "Airport cache generated successfully" AFTER it finished regenerating the cache, but that's not what I asked, I asked if it's regenerating the cache on each start, that's the issue which is not supposed to happen, it's not really relevant it finishes successfully but, the fact it's regenerating it at each start, which is not normal, might explain the problem.

Chrjs:
As I said above the only thing I see is the green bar "Airport cache loaded successfully". What is going on behind the scenes I don't know. If you tell me how I can see if the cache was regenreated I will tell you.

virtuali:

--- Quote from: Chrjs on March 01, 2022, 10:17:08 pm ---As I said above the only thing I see is the green bar "Airport cache loaded successfully". What is going on behind the scenes I don't know. If you tell me how I can see if the cache was regenreated I will tell you.
--- End quote ---

Cache regeneration it's pretty obvious: you see a red counter with a percentage going up saying it's regenerating the cache and AFTER that, you will either see an error or the "Airport cache loaded successfully" message.

Your logs shows it did exactly that, it's possible it was fast enough you didn't see the red text, but your logs shows it seems it's doing that all the time, which shouldn't happen, unless something REALLY changed in your Scenery Library.

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