Products Support > GSX Support FSX/P3D

Jetway menu automatically opened up by GSX when boarding/deboarding?

<< < (2/3) > >>

stefangr:
Thanks, Umberto, for the explanation. I have tested some more scenarios, and I am also sure that this jetway selection was there already before, but I simply did not notice it because I docked them before requesting the (de)boarding.

Nevertheless I had a problem with the select jetway menu, and now I think I found the problem: It only happens at gates which have more than one jetway. For example I am in EDDF at Gate 19 (EDDF Mega Airport Frankfurt V2.0 professional) with P3Dv5.2 and with Project Airbus A320. This is what I do:

1. Starting the sim directly there at the gate
2. Open GSX menu, select menu item #6 (operate jetways)
3. I am getting these options:

- 1 () To Door 1L only to Main Exit (1) (1L) *
- 2 () To Door primary 2L otherwise 1L to Main Exit (1) (1L)
- 3 (Dont select any jetway)

4. I am selecting option #1 which is the default entry, getting these options:

- 1 (o) To Door 1L only - Main Exit (1) (1L) *
- 2 (Confirm selection)

5. I am selecting item #2 to confirm

Jetway is now moving to 1L, I am waiting until message appears "(GSX) Jetways operation completed"

6. I open up GSX menu, selecting item #4: Request boarding

- Menu "Select jetways" is showing up with these options:

1 () Undock To Door 1L only
2 (Dont select any jetways)

So my question would be: Why does GSX prompt the jetway selection again and proposes to undock the jetway with the first option? I have docked one the two jetways before, so there would be no need to show up this menu again.

On gates with only one jetway, this is working fine: When the jetway has been connected before, it will not prompt to select a jetway when boarding or unboarding is requested.

virtuali:

--- Quote from: stefangr on September 30, 2021, 05:38:26 pm ---So my question would be: Why does GSX prompt the jetway selection again and proposes to undock the jetway with the first option? I have docked one the two jetways before, so there would be no need to show up this menu again.
--- End quote ---

Why you say "again" ? The "Select jetways" menu is a toggle, which means:

- If no jetways are docked, it will be a "Docking" menu, as it was in your first case.

- If jetways are docked, it will become an "Undocking" menu, as it was in your second case, where a jetway already docked.

stefangr:
But why is it different on gates with 1 jetway and gates with more than 1 jetway?

Only 1 jetway:
1. Request jetway manually
2. Jetway is docked
3. Request boarding manually
4. Jetway selection does NOT appear because jetways are docked

More than 1 jetway:
1. Request jetway manually
2. Jetway is docked
3. Request boarding manually
4. Jetway selection DOES appear, although jetways are docked

virtuali:

--- Quote from: stefangr on October 01, 2021, 01:13:40 pm ---But why is it different on gates with 1 jetway and gates with more than 1 jetway?
--- End quote ---

Only 1 jetway:
1. Request jetway manually
2. Jetway is docked
3. Request boarding manually
4. Jetway selection does NOT appear because jetways are docked [/quote]

I tried this exact sequence, and I can see the jetway selection menu even on a gate with 1 jetway, as it should be.


--- Quote ---4. Jetway selection DOES appear, although jetways are docked
--- End quote ---

Why you say "although", as this was a problem. The jetway selection for Undocking is always supposed to show and, the test I've just made, it does.

Does the airport you tried have GSX SODE jetways or XML SODE jetways ?

stefangr:
I just tested again at LFSB (FSDT scenery, nothing changed about jetway types), Gate 4 which has one jetway

1. Open GSX Main Menu
2. Select "6" for Operate Jetways
3. Press "1" for Customer Ground Services AG (select operator)
4. Press "1" to select the GSX user Jetway .1 to Main Exit 1 1L (select jetways)

Jetway is moving, waiting until connected

5. Press "4" for boarding

Boarding starts immediately, there is no menu or question regarding jetway operation.

I am not talking about manually selecting option 6 for jetways again, I am talking about the jetway selection menu coming up directly once you select "4" for boarding.

And I think this is fine in this case - there is no need to automatically ask for jetways when they are docked already. Does it show up for you in this sequence after your press "4" for boarding?

Navigation

[0] Message Index

[#] Next page

[*] Previous page