Products Support > GSX Support FSX/P3D
GSX won’t install **SOLVED**
Marioaloje:
Hello, I have the same error! tried to disable antivirus, cleared temp folder, and when I try to install GSX it says that there are corrupt files.. I really don't know what to do, I have read so many posts on the forum related to this but I don't know what is happening, I am with this problem since yesterday.. I think when the exe is downloading files, the files are not downloading correctly. I use P3D v4.5.
I ran MD5Checker and it says this:
2C7DDE2E1AB5D83B18A6BEE5256216A7 gsx_p3d4_setup2-6.bin
1E705270C1CC249389DD005310D91A98 gsx_p3d4_setup2-5.bin
34169CEBD3556063052AF484BBDB4D00 gsx_p3d4_setup2-4.bin
20E04D8321AA5656BCF9288310245D64 gsx_p3d4_setup2-3.bin
D72140A7A154CC0B1CB60F1EEF62964C gsx_p3d4_setup2-2.bin
5FCBDEFF9D6B96CB736E796DE5496025 gsx_p3d4_setup2-1.bin
5890781B9EBAB4780260BB4D184518AB gsx_p3d4_setup2.exe
I see the last one is not correct, how can I get the correct/new one?
Thanks in advance.
virtuali:
--- Quote from: cjibbotson on February 13, 2022, 01:01:51 pm ---EDIT: I ran an updated Checksum checker utility and 6.bin is incorrect (See attached) How do I download it as I have no control over downloads as the "gsx_p3d4_setup.exe" does all that?
EDIT 2: I still have the slightly older version installed, since I do not know how to download the correct 6.bin file without hash errors as there is no user control over it. When I run the FSDT Live Update, it disappears and I see two errors in Event Viewer (also attached). I give up for now as this has taken up too much of my time.
--- End quote ---
As I already replied to you, unless you need to reinstall from scratch, you don't need to redownload the full installer again, when the updater is perfectly capable to update any installation. Using the full installer won't change anything, because it contains the new updater, the same that according to you, is "crashing" at the 1st step.
But, are you SURE it's "crashing" ? If you have only GSX installed, it will perform just ONE step: GSX. And at the end, it will quit automatically, saving you from that final and useless click on the "exit" button of the previous version. We'll probably need to remove the Exit button, since it seems to confuse lots of people that are expecting to work like the previous version.
If, instead, you have *other* FSDT products, than it's a completely different issue, and more steps should be performed. But you will never see all 35 being done, unless you have EVERYTHING from FSDT installed.
In any case, if you are having problem with the updater, you should instead try the new Universal installer.
About the full installer download, as explained in other threads, the correct files will eventually reach your local Cloudflare node very soon, so you'll get the right version, eventually.
Note that, going forward, when we'll add the ability to install from scratch even to FSX/P3D products to the Universal Installer ( now possible only with MSFS ), we'll get rid of all installers anyway, so everything will be done through the Universal installer.
Marioaloje:
--- Quote from: Marioaloje on February 13, 2022, 06:14:10 pm ---Hello, I have the same error! tried to disable antivirus, cleared temp folder, and when I try to install GSX it says that there are corrupt files.. I really don't know what to do, I have read so many posts on the forum related to this but I don't know what is happening, I am with this problem since yesterday.. I think when the exe is downloading files, the files are not downloading correctly. I use P3D v4.5.
I ran MD5Checker and it says this:
2C7DDE2E1AB5D83B18A6BEE5256216A7 gsx_p3d4_setup2-6.bin
1E705270C1CC249389DD005310D91A98 gsx_p3d4_setup2-5.bin
34169CEBD3556063052AF484BBDB4D00 gsx_p3d4_setup2-4.bin
20E04D8321AA5656BCF9288310245D64 gsx_p3d4_setup2-3.bin
D72140A7A154CC0B1CB60F1EEF62964C gsx_p3d4_setup2-2.bin
5FCBDEFF9D6B96CB736E796DE5496025 gsx_p3d4_setup2-1.bin
5890781B9EBAB4780260BB4D184518AB gsx_p3d4_setup2.exe
I see the last one is not correct, how can I get the correct/new one?
Thanks in advance.
--- End quote ---
Problem solved, just installing FSDT Universal Installer, and then gsx_p3d4_setup, thanks.
cjibbotson:
Sorry I wasnt aware of any other reply today, this is the first notication I have received regarding replies. When an updater suddenly vanishes when it is only on Stage 1 of 35 Stages, and only after a few seconds into a major update, it certainly looks like it has crashed. The updated doesnt state the 35 relates to all your products, I expected that was 35 stages owas for the GSX update only but thanks for clarifying. The updater closing happens along with Event Viewer showing errors at the time relating to the updater does show some form of a problem. I and many others do not believe its a useless click to close the updater, we require confirmation the update has completed successfully.
Since I uninstalled GSX I attempted to redownload the installer files 4x, this was due to warnings about corrupt source files. You replied to others about errors and the need to check the hash value. File 6 in all cases had a different value - hence the corrupt warning and inability to install. I even tried to download it onto my laptop, which has never had P3D nor GSX installed, it also does not have any anti virus installed and it too gave a corrupt error when trying to install GSX though for a different file.
I installed using an older installer backup from about 2 months ago and ran the updater again but like before Event Viewer shows errors. Also ran the universal installer and pressed the update on both GSX entries. It now appears to work but only when starting with the older installer. I have no idea what you mean about Local Cloudflare nodes, do the files not come off your own server?
I sort of got it working and edited a parking spot at one airport though something weird happened after deicing, no pushback truck arrived nor was visible.
I have just tested another again at a different airport, set up a path for passengers, selected to not show barriers and pressed Y to return to the sim. GSX vanished from the sim and all entries disappeared too from the Add-ons menu at the top of the sim like others are reporting.
Chris
virtuali:
--- Quote from: cjibbotson on February 13, 2022, 09:27:47 pm ---When an updater suddenly vanishes when it is only on Stage 1 of 35 Stages, and only after a few seconds into a major update, it certainly looks like it has crashed.
--- End quote ---
We keep trying thinking about new ways to make things easier and faster.
That useless wait for you to press an Exit button in the old version, when the application didn't had any other thing left other than...existing, was a way to save you for that useless click each time you run the update.
--- Quote ---The updated doesnt state the 35 relates to all your products, I expected that was 35 stages owas for the GSX update only but thanks for clarifying.
--- End quote ---
Of course it does, check better. Just over the "1 to 35" steps, there's an heading stating exactly that:
Please wait while updating all your FSDreamTeam products in your system.
Note that, this isn't any different than the previous version, just that more steps were indicated ( more than 500 ) before but again, we tried to make it more streamlined and easier to use so, instead of dividing each add-on into sub-steps and list do them separately, we are now listing 1 Step = 1 Product.
Is indicating the GSX Marshaller as a separate step of the GSX Traffic Cone giving you any more value ? This makes updating GSX faster, since it's combining several steps which were previously listed separately into one.
But no, even before, you never seen all 500 steps being completed, except in case you had ALL FSDT products installed so, it's nothing new, just with less steps listed.
--- Quote ---The updater closing happens along with Event Viewer showing errors at the time relating to the updater does show some form of a problem. I and many others do not believe its a useless click to close the updater, we require confirmation the update has completed successfully.
--- End quote ---
You are mixing up two different cases and not everybody encountered the same issue:
- SOME users had the error in the Event Viewer and yes, in THIS case, it is a problem, and I think a further update that has been released today *should* have been fixed. And, it seems that everybody that had the error before, fixed it by running the new FSDT Universal Installer.
- OTHER users only had the program closing, with no errors reported and in THIS case, they were just confused by the new automatic Exit. Yes, I think we'll likely need to remove the Exit button altogether when running as an Updater, possibly replaced by a sign saying the updater will close automatically when it's done.
--- Quote ---Since I uninstalled GSX I attempted to redownload the installer files 4x, this was due to warnings about corrupt source files. You replied to others about errors and the need to check the hash value. File 6 in all cases had a different value - hence the corrupt warning and inability to install. I even tried to download it onto my laptop, which has never had P3D nor GSX installed, it also does not have any anti virus installed and it too gave a corrupt error when trying to install GSX though for a different file.
--- End quote ---
Now you are adding ANOTHER completely unrelated issue, which has been thoroughly explained to be caused by delays in all network getting the latest files, and will likely sort out by itself.
--- Quote ---I installed using an older installer backup from about 2 months ago and ran the updater again but like before Event Viewer shows errors.
--- End quote ---
That's precisely why, IF you are affected by the event viewer error, you should use the new Universal Installer.
--- Quote ---Also ran the universal installer and pressed the update on both GSX entries. It now appears to work
--- End quote ---
Yes, that's what everybody else with the error confirmed.
--- Quote ---but only when starting with the older installer.
--- End quote ---
Well, of course you can't use the new installer unless you finally get all the correct files.
--- Quote ---I have no idea what you mean about Local Cloudflare nodes, do the files not come off your own server?
--- End quote ---
OF COURSE NOT!! The originate from our server but, nobody downloads them directly from it. When we release them, they are replicated over the Cloudflare network of 250+ nodes all around the world, and each users will download from the one closest to him.
https://www.cloudflare.com/network/
The whole process is entirely automatic, not unlike DNS update, which might take minutes for some users, or up to a day or more for other users so, a website moves, but you are still looking at the old web site, because your ISP hasn't update the DNS yet.
THis is the same, but for downloads.
If we didn't use Cloudflare, and tried to serve everybody from our server, it will crash minutes after a new release ( happened many times to many popular add-on developers, *never* happened to us ) so, instead of "just" getting an outdated file, you would get no file at all, because the server crashed under load.
--- Quote ---I have just tested another again at a different airport, set up a path for passengers, selected to not show barriers and pressed Y to return to the sim. GSX vanished from the sim and all entries disappeared too from the Add-ons menu at the top of the sim like others are reporting.
--- End quote ---
Nobody reported all entries disappearing from the menu after editing a parking, you are the first. It MIGHT be related to the crash when stairs start to move, which still happens to some users, but I can't say for sure if they are.
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