Products Support > GSX Support FSX/P3D
After today's update, GSX won't run and all products in trial mode
airbadger:
I'm encountering the following issues after today's update to GSX.
GSX will run once after running Live Update, then if I close P3D V5 and restart, GSX won't start again.
All FSDT products are in Trial Mode.
virtuali:
First, the usual suggestions:
- Be absolutely sure the antivirus is configured to exclude the WHOLE Addon Manager folder.
- Run the FSDT Live Update again.
But, from your report it seems the programs are not really running in Trial, plain and simple.
It only happens when you restart the sim ? That might be caused by not having waited enough time before the next restart, so Couatl .exe didn't had a chance to close itself. In this case, wait a bit more between restarts and, if it doesn't really close, try to close it manually with the Task manager and see if the 2nd restart works.
airbadger:
--- Quote from: virtuali on September 07, 2021, 02:31:25 pm ---First, the usual suggestions:
- Be absolutely sure the antivirus is configured to exclude the WHOLE Addon Manager folder.
- Run the FSDT Live Update again.
But, from your report it seems the programs are not really running in Trial, plain and simple.
It only happens when you restart the sim ? That might be caused by not having waited enough time before the next restart, so Couatl .exe didn't had a chance to close itself. In this case, wait a bit more between restarts and, if it doesn't really close, try to close it manually with the Task manager and see if the 2nd restart works.
--- End quote ---
Addon Manager folder is definitely excluded.
This is still happening after running Live Updater a 2nd time.
Addon Manager in P3D says, "Product Installed, in TRIAL mode" for all FSDT products. If I spawn in at a FSDT airport like KLAX, the airport is missing like when trial mode expires.
virtuali:
--- Quote from: airbadger on September 07, 2021, 02:44:33 pm ---Addon Manager in P3D says, "Product Installed, in TRIAL mode" for all FSDT products. If I spawn in at a FSDT airport like KLAX, the airport is missing like when trial mode expires.
--- End quote ---
Don't be mislead by the Addon Manager saying a product is in Trial. The Addon Manager doesn't know anything if a product is in Trial or not, it need to ask Couatl so, if Couatl.exe is not running for any reason, it will always say "Trial"
When a scenery is REALLY in Trial, it will work for 5 minutes and *then* it will expire. If it's GSX, it will work normally, but only at the FSDT airports or the 3 Trial airports. That's Trial. Yours is not really "trial" but is "Couatl not started"
As I've said, that might be caused by not having waited enough time before the next restart, so Couatl .exe didn't had a chance to close itself from the last session. In this case, wait a bit more between restarts and see if it closes and if it doesn't, close it manually with the Task manager and see if the 2nd restart works.
airbadger:
--- Quote from: virtuali on September 07, 2021, 02:48:48 pm ---
--- Quote from: airbadger on September 07, 2021, 02:44:33 pm ---Addon Manager in P3D says, "Product Installed, in TRIAL mode" for all FSDT products. If I spawn in at a FSDT airport like KLAX, the airport is missing like when trial mode expires.
--- End quote ---
Don't be mislead by the Addon Manager saying a product is in Trial. The Addon Manager doesn't know anything if a product is in Trial or not, it need to ask Couatl so, if Couatl.exe is not running for any reason, it will always say "Trial"
When a scenery is REALLY in Trial, it will work for 5 minutes and *then* it will expire. If it's GSX, it will work normally, but only at the FSDT airports or the 3 Trial airports. That's Trial. Yours is not really "trial" but is "Couatl not started"
As I've said, that might be caused by not having waited enough time before the next restart, so Couatl .exe didn't had a chance to close itself from the last session. In this case, wait a bit more between restarts and see if it closes and if it doesn't, close it manually with the Task manager and see if the 2nd restart works.
--- End quote ---
I ran Live Update again. Now I'm getting an error when starting a flight in P3D: the addon <unknown> is causing the couatl scripting... etc. etc. Log attached.
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