Products Support > GSX Support FSX/P3D

liveUpdater issue...

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flySWISS:
Hello everyone!

I get an error while trying to update GSX / GSX L2. However, this is very strange, since the LiveUpdater will surely download and install it straight away if updates are available. In order to avoid the risk my ESET NOD32 Antivirus might block it, I have renamed (for the time being!) two specific files => "QlmLicenseLib.dll" (@ Addon Manager Folder) and \QlmLicenseLib.dll located within Addon Manager\Couatl Folder, but unfortunately did NOT work for me so far. Your cooperation and support will be greatly appreciated in this matter. Thank you.

Regards

Paul

virtuali:

--- Quote from: flySWISS on July 16, 2021, 01:55:44 am ---I get an error while trying to update GSX / GSX L2
--- End quote ---

Which error, exactly ?


--- Quote ---In order to avoid the risk my ESET NOD32 Antivirus might block it, I have renamed (for the time being!) two specific files => "QlmLicenseLib.dll" (@ Addon Manager Folder) and \QlmLicenseLib.dll located within Addon Manager\Couatl Folder, but unfortunately did NOT work for me so far.
--- End quote ---

You shouldn't rename or touch any files. The correct way to prevent the antivirus to interfere, is ADD the whole Addon Manager folder to the antivirus Exclusions.

flySWISS:
Thank you for your reply. Note, it is much appreciated!

It does not work for me so far, even with the Virus programm (en)abled or (de)sabled INCLUDED virusSCANs EXCLUSIONS applied for the entire SIM and Addon Manager folder. Thats the point.The ERROR MESSAGE says -> The remote server returned invalid data.
 
SIR... I am not a newbee at all to flight simulation or IT concerns, so maybe the error message that I am getting now it is related to performance of datasource or if there are many other dataset need to be refreshed at that point in time, so try to set up another datatime to refresh it.
 
 
BEST REGARDS from LSZH

flySWISS:
...starting lliveUpdater directly from "Couatl_Updater.exe file" There, that does the trick!!!

Bye Bye now

virtuali:

--- Quote from: flySWISS on July 17, 2021, 01:35:36 am ---...starting lliveUpdater directly from "Couatl_Updater.exe file" There, that does the trick!!!
--- End quote ---

If you mean this as an alternative of starting it from the Icon shortcut on the Desktop, there cannot possibly be any difference between starting the file this way or from the exe because, of course, the Icon shortcut points exactly to that file so, it's the same.

Now, this in theory but, we have seen all sort of weird behavior when defective antivirus that mistakenly flag the executables as threats, even if they are digitally signed with TWO digital signatures ( our own authenticode AND the "software taggant", which is a standard to help the antivirus not catch false positives ) so, I wouldn't be surprised if your antivirus made starting the SAME program from the Icon shortcut or manually somewhat different, when there shouldn't be any difference.

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