Products Support > GSX Support FSX/P3D

Getting Registration info

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bigmack:
I just purchased GEX v2 and its showing my GEX v1 in trail mode. Is there anyway to go back into your system a retrieve purchase receipts and reinstall all my FSDT airports?

Thanks in advance


Bill McIntyre

virtuali:
The FAQ page our this site.

bigmack:
Thank you Sir for your reply back.

The issue I'm having is the email I used to purchase 99% of your products with is no longer active. So when I use your retrieval system its sending info to previous email. Any way I can update my new info in your system so everything is on the same page?

Thanks again

Bill McIntyre

virtuali:
Contact support by email, providing:

- the email you used before

- the new email you want your existing orders to be registered to

bigmack:
Thanks again.

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