Products Support > GSX Support FSX/P3D

bug with refueling service, stairs wont connect after service completed

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nickac1092:
Hi FSDT.  So i have a small bug going on with the refueling service.  This only happens with gates with stairs only.  I request fueling, stairs pull away, fuel truck comes and does its service, then after leaving, the menu still says the fuel truck is in position and i cant operate the stairs.  Doesnt matter which side the refuel/defuel panel is on.  Any way to fix it, or going to be fixed in a future update? 

Also, is it possible to edit it so the stairs dont have to leave while refueling, or is it a limitation with GSX?  My employer's policy is we cant refuel unless there is stairs or a jetway attached for an escape route encase of fire.

virtuali:
Please clarify what do you mean with "gates with stairs only". A gate usually has a jetway, unless you really meant "any" parking spot that has no jetway, so it use only stairs.

Also, it's not clear from your message:

- if you are using automatic servicing in GSX or not.

- if you are calling the fuel yourself, or it's the airplane ( some 3rd party planes can control GSX on their own ).

- if you are using an airplane that has been flagged to use its own custom fuel system. If yes, if you followed the correct procedure in this case.

nickac1092:
Im not using automatic services, i call all the services.  As for the parking, its a "stand" with no jetway....  Im using a SkySpirit Boeing 767-300F cargo freeware model.  This model doesnt have a custom fuel system, it uses the default fuel system in P3Dv4. 

gsx cfg:

[aircraft]
nosegear = 23.22
refueling = 1
battery = 1
pushbackraise = 0
pushbackdummyevent = 0
pushbackcheckengines = 0
iscargo = 1
trafficcones = 1
preferredexit =  0
wingrootpos = 2.63 4.74 -0.00
wingtippos = 23.77 -6.57 0.50
fuelpos = -12.50 1.25 -0.17
waterpos = 0.00 -5.50 -2.50
lavatorypos = -0.25 -11.75 -2.50
gpupos = 0.75 22.00 -2.25
engine1pos = -8.13 6.43 -1.70
engine2pos = 8.13 6.43 -1.70
engine3pos = 0.00 0.00 0.00
engine4pos = 0.00 0.00 0.00

[exit1]
pos = -2.53 22.10 -0.18 5.00
code = 1
name = MD Door L1
embeddedStair = 0

[exit2]
remove = 1

[exit3]
remove = 1

[exit4]
remove = 1

[service1]
remove = 1

[service2]
remove = 1

[cargo1]
pos = 1.50 16.25 -1.96 0.00
code = 2
name = Pit 1-2
embeddedStair = 0
uldcode = DQF

[cargo2]
pos = 1.50 -8.75 -1.96 0.00
code = 2
name = Pit 3-4
embeddedStair = 0
uldcode = DQF

[cargomain]
pos = -2.47 15.85 -0.11 0.00
code = 3
name = MD Cargo door L2
embeddedStair = 0
uldcode = AMP,PALLET1,PALLET2,PALLET3,PALLET4,PALLET5,PALLET6,PALLET7

virtuali:
The reason why stairs are removed when refueling, is because they would conflict with the refueler vehicle, if the refueling is done on the right side. I *think* if you reverse the fuel position and refuel from the right, it won't retract the stairs.

nickac1092:
ok il try that.  Im just used to fueling widebodies on the left side to give the ground crew a bit more room with the k-loaders and such....  But i also dont see how it would conflict with the stairs since its a 767-300....  I'll report my findings once i get home from work.

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