Products Support > GSX Support FSX/P3D
GSX Live Update
Tomcatsclaw:
Hi Umberto,
I'm reporting a problem with the FSDT Live Update (it is not completing the update).
Yesterday (20-04-21) I tried running the Live Update but I got several error messages:
1 - The Remote Server returned invalid data
2 - The Remote Server returned an error:(404) Not Found. This occurs when the Update stops at Performing step 306 of 510 - Updating FSDT Las Vegas Scenery (from there it just stops and reports finished?)
3 - GSX Level-2 is showing for the 1st time a .bgl file (PHNL) to be excluded. Never had this before with any scenery.
Because of this I noticed that the sceneries of both Ft. Lauderdale (KFLL) and Geneva (LSGG) have been affected.
1 - KFLL has dropped into a sinkhole and is missing some building textures and jetbridges.
2 - LSGG has no buildings in the scenery only the jetbridges and AI Aircraft
I'm running FSX (DVD version) SP1/SP2 on a dedicated SSD drive and all programs and files pertaining to FSX have been marked as safe with Kaspersky.
LEdwards2012:
I reported a similar problem with Live Update a couple of days ago, but despite explaining that I have the Addon Manager folder excluded from Microsoft Defender, Umberto continues to insist this is a virus settings issue and not a problem with his servers. Eventually enough people will complain and he will rethink his approach.
virtuali:
- Configure the antivirus and be sure you add the whole Addon Manager folder to the antivirus Exclusions. Don't disable the antivirus, but configure it as explained.
- Try the Live Update again.
Tomcatsclaw:
Hi Umberto,
Addon Manager was already set in the exclusions of my antivirus.
I deleted LSGG and reinstalled it, to my surprise it is up and running without a hitch.
I am still having issues with GSX and KFLL.
GSX Level 2 Control Panel is still showing a PHNL bgl-file still excluded. (Is this normal??)
FSDT seems to be running normal now.
Ft. Lauderdale still remains in a sinkhole and there are no jetways visible.
Any further suggestions?
Milton
virtuali:
--- Quote from: Tomcatsclaw on April 22, 2021, 08:09:47 pm ---Addon Manager was already set in the exclusions of my antivirus.
I deleted LSGG and reinstalled it, to my surprise it is up and running without a hitch.
--- End quote ---
There wasn't any need to remove LSGG, what fixed the problem was likely another run of the Update, resulted in you finally got the latest version, which was previously blocked by the antivirus.
--- Quote ---GSX Level 2 Control Panel is still showing a PHNL bgl-file still excluded. (Is this normal??)
--- End quote ---
The GSX Exclusions folder will only contains:
- Files you created by creating jetways Exclusions for 3rd party sceneries
- Files you downloaded by someone that made a GSX custom profile.
None of our installers or the updater will ever touch anything in that file, no files will be added there and no files will ever be removed.
--- Quote ---Ft. Lauderdale still remains in a sinkhole and there are no jetways visible.
--- End quote ---
The current P3D fix has issues with FSX, use this alternate files instead:
http://update.virtualisoftware.com/FSDT_KFLL_FSX_fix.zip
Place it in the Addon Manager\Fsdreamteam\KFLL\Scenery folder and overwrite the two files with the same name that are there. Until we'll release a fix that works for both, from now on, don't update the AFCAD for KFLL when prompted by the Live Updater.
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