Products Support > GSX Support FSX/P3D

Couatl Live Update stuck **SOLVED**

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B777ER:

--- Quote from: lmhariano on April 18, 2021, 06:17:13 am ---I thought I was the only one with the issue: I'm trying to update GSX, but now it's broken. Despite reinstalling, I had to endure again the update process. However, it gets stuck at Step 12 (barely 3%), as you can see in the attachment. I can't even register my serials because I'm getting error messages (as in attachment).

Any fixes? My GSX was rendered useless due to this.

--- End quote ---

Their server is down it appears. As tomorrow is Sunday, don't expect a fix until Monday at the earliest.

JBurn826:
Sheesh. Well this stinks. I uninstallaed and tried to re install.

virtuali:

--- Quote from: B777ER on April 18, 2021, 06:46:08 am ---Their server is down it appears. As tomorrow is Sunday, don't expect a fix until Monday at the earliest.
--- End quote ---

The problem is already fixed, as soon I got up to realized it happened. And it has been fixed in two ways:

- by reporting to our host, who's working on it

- by updating the FSDT Live updater, which now will use a mirror server.

We are migrating to a new server, which is online sine a couple of weeks or so, but we obviously kept the old one running while we test the new one, it's just the Live Updater wasn't made to use both, now it is.

lmhariano:
Thanks a lot for your quick response, Umberto! I tried updating again, and now it completed successfully!

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