Products Support > GSX Support FSX/P3D

Live update fails

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Thorsten_W:
Hello,

I can't run the Live Update as it throws an anti virus message. Addon Manager is excluded for my Antivirus GData.

I get this message:

Virenprüfung von Web-Inhalten

Adresse:    http://update.fsdreamteam.com/setup/fsdtroot/Couatl_Updater2.exe
Virus:    Gen:Heur.Mint.Zard.31 (Engine A)
Status:    Der Zugriff wurde verweigert.
Engines:    Engine A: AVA 25.29264, Engine B: GD 27.22585


Looking forward for any suggestions!  :)

virtuali:

--- Quote from: Thorsten_W on April 08, 2021, 07:48:05 pm ---I can't run the Live Update as it throws an anti virus message.
--- End quote ---

Already discussed and answered here:

http://www.fsdreamteam.com/forum/index.php/topic,24205.msg160814.html#msg160814


--- Quote ---Addon Manager is excluded for my Antivirus GData.
--- End quote ---

Than really switch to a more reliable antivirus because this on, on top of generating a false positive for a product that contains two separate digital signatures than a proper antivirus should recognize to prevent false positives, doesn't even seem to respect your Exclusions, assuming you excluded the whole folder.

Thorsten_W:
Thanks for your quick reply!

I will report the false positive with the information you gave.

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