Products Support > GSX Support FSX/P3D
CANNOT ACTIVATE GSX and GSX2 **SOLVED**
virtuali:
--- Quote from: JA on December 01, 2020, 08:43:35 am ---Dear Sir,sent two emails to support@virtualisoftware.com weeks ago along with evidence of my purchases and I still have no answer.
--- End quote ---
I'm sorry, it's possible your emails might have gone missing, some times anti-spam filters prevent us to get all emails, just like sometimes our replies get filtered out, so user think we don't reply.
So, just send again an email and be sure to include the COMPLETE error report, not as you did here, omitting the only thing that could explain what your issue was.
virtuali:
--- Quote from: JA on December 01, 2020, 08:43:35 am ---I am disappointed that you have spoken to me in such a derogatory manner
--- End quote ---
I'm don't see any trace of a supposedly "derogatory manner" in my reply, which simply indicated what you should have added to your missing report. How exactly I'm supposed to help you if you replaced the error messages with ellipsis ?
--- Quote ---when clearly it's your system that is failing and not my ability to read.
--- End quote ---
So I checked your orders now, and it seems you have successfully activated all of them today, so I guess you must have figure it out what you did wrong in the meantime, and not our system "failing".
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