Products Support > GSX Support FSX/P3D
CANNOT ACTIVATE GSX and GSX2 **SOLVED**
JA:
Hi,
I have tried everything to activate licences for GSX and GSX 2 and Chicago v.2 after installing P3D v5 with no luck. I’ve read all the info on the forum re this issues, namely switching off all A/virus software and firewalls……made no difference. I keep getting the “failed to validate request because……” error when I use the activation wizard pops up after I enter the serial number. I tried offline activation with Soraco….disaster, didn’t work.
As I understand it, you have to send me a new Activation number??? Is that correct. Can you please help?
These are the dates I bought the software:
GSX 2.6 2/20/2015
GSX Level 2 Expansion 1.0 11/11/2018
Chicago O'Hare V2 1.0 9/25/2019
Many thanks,
Jim
virtuali:
--- Quote from: JA on December 01, 2020, 01:17:17 am ---“failed to validate request because……”
--- End quote ---
You haven't included the ONLY information I needed to help you, the word after the "because....". Because what ?
In any case, you should never post questions about orders and activation on the forum because now, my next question would have been which activation key you are using, which of course you can't reply here.
That's why for questions about orders and activation, you should always used the support email.
JA:
Dear Sir,
THE reason I have posted on the forum is out of desperation. I followed your website instructions very carefully regarding activation issues and sent two emails to support@virtualisoftware.com weeks ago along with evidence of my purchases and I still have no answer.
I am disappointed that you have spoken to me in such a derogatory manner when clearly it's your system that is failing and not my ability to read.
Jim
JA:
PS
FYI.........I just forwarded one of my previous emails to support again and marked it ATTENTION: Umberto Colapicchioni
pete_auau:
are you typing or pasting the serial number in
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