Products Support > GSX Support FSX/P3D

Couatl.log Error with KJAX Loading GSX

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kmannew48:
This is the error message i get when loading this software for KJAX at the bottom of the load list.  I am not a computer Guru so I need your help.  Most FSDT are working except for this one.  
What can i do to solve this problem.

Phil


Airport cache regeneration completed with success in 81 seconds
Loading airport KJAX from C:\Microsoft Games\Microsoft Flight Simulator X\Addon Scenery\CIELOSIM_KJAX\scenery\KJAX_ADEX_ADE.BGL
Customization file C:\Users\Owner\AppData\Roaming\Virtuali/GSX\kjax-dfn2ic.ini ignored: AFCAD file doesn't match afcad_path entry
Loading user customizations from C:\Users\Owner\AppData\Roaming\Virtuali/GSX\kjax-h99lgu.ini
Added Menu SubItem "Customize airport positions..." (parentId 83, id 100)
Creating model cache...
Model cache created
onEnteredAirport KJAX
Error: exception CREATE_OBJECT_FAILED in call AICreateSimulatedObject param #1 'FSDT_SODE_JW_TB_2_5_LOGO_AAL'
{'Airport': 'KJAX', 'User Pos': (30.494015910654316, -81.68553513629708, 11.5508 m, 2.40679 m, 201.33905846735772)}

virtuali:
The customization file for that airport ( %APPDATA%\Virtuali/GSX\kjax-h99lgu.ini )  was probably made long ago, before a change in the program that would create customization files with names that supports both FSX and P3D in DirectX mode. Just remove it.

kmannew48:
Hi:
thanks for your response but where and how do I do this?  I am not a guru.

Phil

virtuali:
Just remove the file.

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