Products Support > GSX Support FSX/P3D

GSX not starting, airports not displaying

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SloAir:
Checked again today and notice that now all of my products are now listed as installed, in trial mode:

http://shrani.si/f/C/12y/3qlSVfUm/addonord.jpg

And when I click on register serial, the serial is already entered in the box:

http://shrani.si/f/2N/34/4QHkRsZk/serial.jpg

But once I click OK, nothing happens, and the airport looks like this:

http://shrani.si/f/2/mi/4yiNYrFM/ord.jpg

GSX does not work either now when it is in trial mode.

I am out of ideas  :) let me know if I should provide any additional details and what I can try to get everything back working. I own almost all of the products and really enjoy them and it is a shame I am not able to use them.

virtuali:

--- Quote from: SloAir on November 23, 2020, 11:28:27 pm ---This is how GSX is listed in my addon manager, as active.

http://shrani.si/f/k/nx/4xI2p7vb/gsx-addon-manager.jpg
--- End quote ---

That's NOT GSX which is active. That's GSX Level 2. They are two separate products, each one with its own activation key, and you must activate them both.

SloAir:
Yes, I know, but the situation is the same with both, GSX and GSX level 2... they are listed as in trial mode now, but both have their serial numbers entered when I select register serial. Before they were listed as active and both had their serial numbers entered. And as mentioned, everything worked perfectly up until a month ago. I have also seen at least two threads here with other users experiencing similar issues.

And this does not explain any of my airports showing up, should I start a separate thread for that in their selected forums or can we try to find a solution for that here? I tested with JFK, ORD, LAX, HNL,... and it is the same everywhere.

virtuali:
Is GSX working normally in Trial ?

SloAir:
No, it is the same now in trial mode as it was before when it was active. I am not able to launch it either via the keyboard shortcut or via the menu.

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