Products Support > GSX Support FSX/P3D

GSX not starting, airports not displaying

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LukeK:
Had a situation at FSDT JFK today where the airport didn't display, nor did GSX start. Add-On manager was visible but said everything was in trial mode (even if no terminals visible). Using P3D v4.5.14 and the PMDG 777-200LR. Restart P3D and all was well. I am enclosing both log files - it looks like things never started properly the first time around (race condition?)

Cheers!

Luke

SloAir:
I have the same issue but in P3DV5. Everything is in trial mode, GSX controls are visible in the menu, but when I click on anything nothing happens. The GSX menu shortcut does not work as well, no airports are showing. I tried reinstalling and updating several times, but nothing seems to help. After I quit P3D I get a message that my licences for certain products are active.

What else can I try or check?

virtuali:

--- Quote from: SloAir on November 08, 2020, 08:00:05 pm ---I have the same issue but in P3DV5. Everything is in trial mode, GSX controls are visible in the menu, but when I click on anything nothing happens.
--- End quote ---

That's no Trial mode. Trial mode means GSX will work normally, but only at 3 Trial airports and all FSDT airports. That's Trial mode.


--- Quote ---After I quit P3D I get a message that my licences for certain products are active.
--- End quote ---

Please clarify which message you are referring to.

SloAir:
Sorry, let me explain in more detail:

I had all my products installed and they were working perfectly. Then I started getting messages when starting P3D for the first time since a shutdown/restart 'The product 'FSDreamTeam ...' is installed but not active on your PC. Do you want to activate now? This was for some of my products, not all. When the flight loaded, I was not able to start GSX. SHIFT+F12 did not work, I could go to the menu and select GSX and show GSX controls, but that did not work as well. If I opened the addon manager, GSX is listed as 'in trial mode' but if I clicked on register serial my serial was already entered in the box. If I loaded a FSDreamTeam airport, no objects were showing. Once I exited the sim, the licence wizard opens and asks me if I want to activate or deactivate licende for certain products, but for all of them it is listed that my licence is valid.

I tried unistalling/reinstalling every product, running the updater a few times, but nothing helped so far. It has happened before that GSX did not want to start, but a restart or update always solved that, but in this case I have not been able to figure out what might be the problem by myself.

SloAir:
Bumping this up if there are any ideas what to try to get my products back working?

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