Products Support > GSX Support FSX/P3D
may be not the right place but i need help from the team FSDT **SOLVED**
laurentrieux:
HELLO ALL!
i have lost access to my e mail adress which i used to purchase : GSX LSGG LSZH AND KJFK long time ago , since my FSX was pretty stable for years no issues , BUT now that i just made a full clean install of my computer , i am unable to find back all needed as download links and serial Numbers .
the only add on i have the key for is GSXLEVEL2 as i purchased it this year with my new e mail.
would you be so kind to move my old purchases GSX BASE PACK LSGG LSZH AND KJFK from my old unaccessible em ail and account LAURENTRIEUX2@GMAIL.COM to MY NEW ACCOUNT with the current email i used in here ?
thank you so much by advance and sorry for disturbing
my very best regards
laurent
virtuali:
Every question related to orders, activations or change of email, should always be made using the support email.
laurentrieux:
good afternoon sir
it seems i did too thru the support e mail …
very best regards
laurent
laurentrieux:
dear sir , e mail has been sent to support@virtualisoftware.com on the 19th september :-))))
Captain Kevin:
Check your spam to see if a response might have ended up there.
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