Products Support > GSX Support FSX/P3D

GPU causes restart

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pastorra:
the addon <unknown> is causing the Couatl Scripting Engine to restart.  Please run live update. happens when I press the GPU in additional services.  How can I correct that?  Thank you.

pete_auau:
Have  you done what it  asked  you to do  to run the live  update  again

pastorra:
Yes I did and I got the same message.

virtuali:
The message doesn't say just that. It asks if you want to see an error report, which is what you are supposed to do when reporting an error. Look at the error and post it here.

WIL972:

couatl v3.2 (build 4378)
panic log started on Mon Sep 21 18:49:12 2020

problem raised by addon <unknown>
Traceback (most recent call last):
  File ".\common\fsm.py", line 73, in executeDoFuncToCompletion
  File ".\GSX\assistanceServices\groundPowerUnit.py", line 211, in do
AttributeError: 'NoneType' object has no attribute 'playAnimation'
{'Airport': 'EGKK', 'Requested assistance services at': 'Gate N 133', 'User Pos': (51.15427749288401, -0.17778515319179672, 64.194 m, 4.45403 m, 168.39807435460085)}
Number of passengers provided by airplane addon =  20

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