Products Support > GSX Support FSX/P3D

Error during update/reinstall

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Latitude_Flyer:
Dear all,

I am looking for some help. Last Saturday, I opted to update GSX. Unfortunately, an error message popped up while doing the live update. I ended up deinstalling the whole program and reinstalling it. However, even during the reinstallation, I get the error message below and the installation stalls. Is there anything I can do to get GSX running again?

System.IO.FileLoadException: Die Datei oder Assembly "QlmLicenseLib, Version=12.1.20089.1

virtuali:

--- Quote from: Latitude_Flyer on September 16, 2020, 03:48:26 pm ---I am looking for some help. Last Saturday, I opted to update GSX. Unfortunately, an error message popped up while doing the live update. I ended up deinstalling the whole program and reinstalling it. However, even during the reinstallation, I get the error message below and the installation stalls. Is there anything I can do to get GSX running again?
--- End quote ---

Have you tried it again since last Saturday ? We had several updates after the problem was reported.

BobVSomeren:
I have a sort of same problem (see attachment).

https://i.imgur.com/0BDYgaH.png

This is what I get when trying to update.
Get this error since the september 10th update. Same with the september 16th update.

Uninstalled, re-installed gsx+lvl2 (with new downloaded installer).

[EDIT] After uninstall gsx, addon manager and hard removal of all the files left (including reg edit), I managed to get the GSX Installer working/updating again.

Latitude_Flyer:
Unfortunately, the problem still persists for me. Just gave it another try, and it stops right at step 10 and "QlmLicenseLib.dll registered successfully"

virtuali:

--- Quote from: Latitude_Flyer on September 19, 2020, 08:34:30 pm ---Unfortunately, the problem still persists for me. Just gave it another try, and it stops right at step 10 and "QlmLicenseLib.dll registered successfully"
--- End quote ---

I can only repeat and confirm I cannot reproduce the problem. Try this:

- Restart Windows

- Remove BOTH these files:

Addon Manager\QlmLicenseLib.dll
Addon Manager\Couatl\QlmLicenseLib.dll

- Run the FSDT Live Update again

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