Products Support > GSX Support FSX/P3D
GSX AI Jetway detection
DLH7LA:
--- Quote from: DVA12924 on August 30, 2020, 06:41:16 pm ---What AI are you using? UTLive? AIG AIM? Also, check and make sure that the aircraft have doors assigned in their CFG. SODE still uses those attach points to know where to put the jetway and the other services when they or if they attach to an aircraft. Have you also checked the parking positions in your own user aircraft to ensure the jetways are working? Depending on how the AI aircraft was modeled, it could be parking too far forward or too far back for the jetway to reach the aircraft and in that case will just ignore the jetway command.
--- End quote ---
Thanks for your reply, is it just me or is it really sad, that the developers are unable to offer any kind of support and other users have to jump in? Once they got the money, they dont give a s**t...
I am using PSXseecon Live Traffic with models from VATSIMs FLAI package.
GSX Jetways connect to the own aircraft but never to AI, no matter the distance to the AI model.
All aircraft.cfgs have EXITS entries wich i partially adjusted to improve connection of SODE jetways:
[exits]
number_of_exits =1
exit.0 = 0.4, 37.654, -6.137, 3.203, 0
virtuali:
--- Quote from: DLH7LA on August 31, 2020, 03:29:17 pm ---Thanks for your reply, is it just me or is it really sad, that the developers are unable to offer any kind of support and other users have to jump in? Once they got the money, they dont give a s**t...
--- End quote ---
Yes, it's just you that started with the wrong attitude. First by reporting a problem nobody else has, and then trying to imply you are not "supported".
--- Quote ---All aircraft.cfgs have EXITS entries wich i partially adjusted to improve connection of SODE jetways:
--- End quote ---
You simply cannot touch things you don't see to know much about it, and complain here about GSX, when it clearly doesn't have anything to do with it. The [Exits] section can control or "fix" SODE behavior with AI only to a point. SODE has its own internal database that matches models to AI exit so, depending how those models are made, your adjustments might not match the SODE internal database anymore.
The only thing sure, as I show in my screenshot, is that with a tried and true and unmodified commercial product like UT Live, GSX works perfectly with AI, at KLAX so, clearly, the problem is either your AI or your adjustments.
DLH7LA:
1. What attitude? I have a problem with your software, explain the problem, include screenshots and software details and the ONLY reaction I get after one week (to get access to this forum took one week as well, my email is still ignored) is "It works just fine". I cannot even try to call this "support", you did not ask me about anything to make sure everything runs the way it should.
2. If my problem has nothing to do with GSX, then why does it work with SODE and GSX jetways are the only ones causing problems?
3. If only I have the problem and no one else does, then there is no problem? Ok, its my fault and you are the "developer god".
4. How dare you to judge my knowledge? Do you know me? Yes, I know barely nothing about GSX and thats why I am asking you here to support me with my problem. But dont judge my knowledge about the sim.
(5. The absolut only reason I am still using GSX is because of the pushback, unfortunatly there is no other product to give me the accuracy of GSX customized pushbacks. All the rest is nice animations but lacks a lot of realism. If you doubt my knowledge about airport ground ops I can asure you that seeing, controling and supervising ground operations on a daily base gives you a feeling for details...)
virtuali:
--- Quote ---1. What attitude? I have a problem with your software, explain the problem, include screenshots and software details and the ONLY reaction I get after one week (to get access to this forum took one week as well, my email is still ignored) is "It works just fine". I cannot even try to call this "support", you did not ask me about anything to make sure everything runs the way it should.
--- End quote ---
Your snarky comments and your tone in general. Including the message I removed it, which was out of line.
--- Quote ---2. If my problem has nothing to do with GSX, then why does it work with SODE and GSX jetways are the only ones causing problems?
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You are confusing cause with effect. You clearly said you EDITED your AI and, without knowing what you did, it's not possible to say how this could have affected it. Which is precisely why I posted a screenshot of the same scenery you said didn't work, using a tested commercial product like UT Live, which is a better frame of reference compared to a freeware and edited AI pack.
--- Quote ---3. If only I have the problem and no one else does, then there is no problem? Ok, its my fault and you are the "developer god".
--- End quote ---
Of course. If the problem was something in "our" software, somebody else must have had it. Do you seen anybody else posting about it ? So yes, it's something in your configuration.
--- Quote ---4. How dare you to judge my knowledge? Do you know me? Yes, I know barely nothing about GSX and thats why I am asking you here to support me with my problem. But dont judge my knowledge about the sim.
--- End quote ---
You showed your lack of knowledge with your comment about editing the exits. You are expressing some comments about SODE and GSX. Do you know how they work together ? Do you know which data they share ? Do you know where each one takes its data from ?
--- Quote ---All the rest is nice animations but lacks a lot of realism. If you doubt my knowledge about airport ground ops I can asure you that seeing, controling and supervising ground operations on a daily base gives you a feeling for details..
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Useless and irrelevant comment that has no meaning to the problem at hand.
The supposed "lack of realism" is obviously due to making the program simpler to use and also because of many ( too many ) limitations of the sim, which is not made to simulate realistic ground movements of multiple vehicles. But again, it's irrelevant here.
Can you do a very simple test ?
REMOVE your AI traffic, and restore the default. See if it works, then we can proceed from there.
DLH7LA:
To avoid an endless disscussion I am not even going into the rest of you replies.
--- Quote from: virtuali on September 02, 2020, 10:02:05 pm ---
You showed your lack of knowledge with your comment about editing the exits. You are expressing some comments about SODE and GSX. Do you know how they work together ? Do you know which data they share ? Do you know where each one takes its data from ?
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I know that adding and editing the [EXITS] section on the FLAI Models definatly added and corrected the positions where SODE places the jetway. But GSX jetways did not even connect to the aircraft, where SODE jetways worked from scratch on.
--- Quote from: virtuali on September 02, 2020, 10:02:05 pm ---Can you do a very simple test ?
REMOVE your AI traffic, and restore the default. See if it works, then we can proceed from there.
--- End quote ---
Now we are talking, with default AI it connects without any problems. So where is the difference to FLAI models?
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