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refuelling issue

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coolgovind180:
So I was using the ifly B737 800 aircraft. the refueling position is edited on the right side wing as suitable.


I called for the refueling truck. A truck came and then stood near the wings! a dialog box opened asking the required fuel quantity..i chose a custom fuel entry and then clicked it..and immediately the truck went away and message displayed refuelling completed! 

there was no attachment of the fuel hose to the bottom of the wings or anything! what am i doing wrong? should nt it realistically animate the refuelling procedure?

regards
govind

coolgovind180:
an update here. the only problem is no animation of the person attaching the hose under the wings animating the refuelling. There is a message at the top displaying the refuelling status and the time to complete refuelling but the fuel truck just stays near the wings with no person coming out and refuelling.


The vehicle that comes for refueling is an yellow shell vehicle. please help as to how to make the animation aslo come alive.


Also i tried this with majestic dash 8 seeing this video: &t=203s

Exactly as it shows..the fuel truck came..and it stood near the wings but no animation of the attachment of the fuel hose to the wings showing refuelling. just that there is refuelling going on as the message seen at the top but no animation of refueling.

No person is attaching the fuel hose to the wings

Aussie123:
Quick reply before the staff come on line.

That is the new animated truck for in-ground re-fueling. You may have parked at a regular ramp parking area.
In my case, I get the same result with my 737.The original truck drives up (promptly drives away if you foolishly ask for less fuel than what is on board) otherwise it waits while the fuel is uploaded. Then it drives away.
I believe if you want the animation, you need to modify the parking spot to have in-ground re-fueling.
I could be wrong.
Aussie

coolgovind180:
hey aussie

thank you so much man.

I enabled ground refueling since it was a ramp..but more than that i modified the fuel point setting in aircraft config in gsx. It had to be at a height of above 3.70. Once i did that ..normal vehicle came and refueling was perfect.

but then i wish to hear from developer...for the case of majestic dash 8..in order to get fueling truck with animation...what should be the height setting (vertical distance)??

AI would expect some one related to developing team to respond.

virtuali:
There are two requirements for the Fuel Hydrant to show, and BOTH must be valid:

- The parking must be at a gate, which by default means there must be a jetway. Outside gates, GSX by default will use a Tanker. Of course, using the GSX customization, you can override this logic, and set a parking to have Underground refueling, even if there isn't any jetway.

- The Refueling point for the airplane MUST be at least 3.40 meters high from ground. On a 737, this usually means you should place it a bit on the outside compared to the real world position, because only the outermost part of the wing is higher than that. The GSX airplane customization page is used to set this.

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