Products Support > GSX Support FSX/P3D

Big stutter when GSX sound file starts **SOLVED, not a GSX problem**

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virtuali:

--- Quote from: Ebertr on July 07, 2020, 08:31:38 pm ---The second problem I have is that P3D V5 crashes in 4 of 10 cases at the end of the push-back procedure, related to the disconnect of the p/b truck. It does not matter the size of the airport. I did not have these issues with P3D V4.5
--- End quote ---

If you have a VCRUNTIME.dll crash in the Event Viewer, it's a known problem, doesn't have anything to do with GSX, it's bug in P3D V5 that cause a crash when *ANY* product ( even the default ATC window ) tries to open a standard Simconnect transparent menu.

LM is aware of this, and they are investigating it.

Ebertr:
Booth problems are solved and seem to have the same cause.

For the GSX sound I use a USB sound adapter. In order to isolate the problem I assigned the GSX sound temporarily to the internal sound adapter. With this configuration no more artifacts at the P3D view with GSX sound active. With the configuration back to the USB sound device the artifacts appeares again. Uninstalling and re-intstalling the driver for the USB sound device did not solve the problem. Finnaly I bought a new USB sound device. This works :-)

Since then I did not have a P3D CTD at the end of the pushback sequence anymore.  It may just be a coincidence, we will see.

By the way, when P3D crashed, it was not a VCRUNTIME.dll problem. See attachment.

Ruediger

virtuali:

--- Quote ---For the GSX sound I use a USB sound adapter. In order to isolate the problem I assigned the GSX sound temporarily to the internal sound adapter. With this configuration no more artifacts at the P3D view with GSX sound active. With the configuration back to the USB sound device the artifacts appeares again. Uninstalling and re-intstalling the driver for the USB sound device did not solve the problem. Finnaly I bought a new USB sound device. This works :-)
--- End quote ---

I was quite sure it wasn't a GSX problem. Usually, it never is... and I'm glad you found it.


--- Quote from: Ebertr on July 16, 2020, 12:31:42 pm ---By the way, when P3D crashed, it was not a VCRUNTIME.dll problem. See attachment
--- End quote ---

You posted the Couatl crash log. Couatl never crashes with a VCRUNTIME.dll error, so you won't find it in the Couatl.exe event, it's the sim itself that crashes ( when it crash after opening a Simconnect menu ) with the VCRUNTIME error, and this makes Couatl crash.

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