Products Support > GSX Support FSX/P3D
GSX not running
Kareem Amozlouf:
Hello,
When I'm in my sim and I try to launch GSX L2 nothing works, then I go to add-on manager and I see that my GSX and GSX L2 have not been registered even though I did. I click register serial and this message pops up,
"The Couatlscripting engine hasn't started. This is usually caused by an antivirus that has blocked it. To fix this problem: Exit from from the simulator. Configure the antivirus and add the C:\Program Files(x86)\Addon Manager folder to the antivirus Exclusion list. Launch the FSDT Live update or reinstall the software."
I'm not sure on how to do this, if someone can help guide me to fixing this problem.
Kareem Amozlouf
Captain Kevin:
Just do what it's saying. It'd be a little difficult to tell you exactly how to do it since we don't know what you're using for anti-virus.
Kareem Amozlouf:
Thank you for the reply but that's the thing, I do not have any antivirus except for the built in one that comes with windows 10.
Kareem
Captain Kevin:
Okay, so go to Windows Security, click Manage Settings under Virus & Threat Protection Settings, scroll down, click Add or remove Exclusions, and then add the folder to the exclusion list.
Kareem Amozlouf:
Ok it did not work, I think I know the reason why. I have Kaspersky thats why, I forgot sorry. Does anyone know how to resolve this.
Kareem
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