Products Support > GSX Support FSX/P3D

FSL A320 COUATL error when turning off seatbelt sign

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virtuali:
Your log shows you don't have the latest update installed. Not that this ensure that error will surely go away, but we need to be sure you use the current version to make the log meaningful to us.

federicoangelino:
I’ve update GSX via the Live Update this morning. Actually it asked me for an update. I think is the 7th June update. This evening when started P3D (v 4.5 HF3) it didn’t asked me for another update. Could it be that the updater didn’t work well for any reason?
Currently flying, will try to update again tomorrow morning and when completed a flight report back.

Grazie,
Federico

federicoangelino:

--- Quote from: virtuali on June 09, 2020, 10:58:29 pm ---Your log shows you don't have the latest update installed. Not that this ensure that error will surely go away, but we need to be sure you use the current version to make the log meaningful to us.

--- End quote ---
Buongiorno Umberto,

as you suggested yesterday, this morning I did the update, but the error with FSlabs is still there. Actually this morning happened both in LIML at stand 6 (no sode jetway involved in case could it be an issue with sode 1.7.1) and at EGLL at gate 515.

Please find attached pics of the crash together with the log, so you'll be able to check if I actually have the latest version. Again, as other users reported, this happened after the latest update, before everything was working fine.

Sure you'll find a solution ;)

Grazie,
Federico

virtuali:
We are looking into this. I assume it doesn't happen with another airplane ?

federicoangelino:

--- Quote from: virtuali on June 10, 2020, 04:08:42 pm ---We are looking into this. I assume it doesn't happen with another airplane ?

--- End quote ---
Unfortunately on my side I can't tell since I only fly FSlabs.
The thing I can tell you, maybe useful for your investigation, is that arriving at the gate without selecting it before arrival, it works without error. Just tried.

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