Products Support > GSX Support FSX/P3D

GSX Menu shows, but won't appear in sim

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kingm56:
I have a dual installation with P3D V5 and V4.5; concerning the both, the menu appears as an option in the menu bars but wont open when clicking said option or pressing Shift+12.   I don't have an anti-virus on the machine; so, I know that's not the issue.  This is a brand new box with current/updated windows 10 installation.  I doubt its a VC issue either.  Any other ideas? 

virtuali:
That's because Shift+F12 is not the key used by GSX. Unless you change it, it's CTRL+Shift+F12.

Of course, be sure to run the FSDT Live Update, which might also tell you why you have this problem, for example an outdated SODE.

kingm56:
Sorry for the late reply but the problem persist. 

Clicking CTRL+Shift+F12 does not open the GSX menu; clicking CTRL+Shift does not open the YouControl menu.  Moreover, the GSX menu does not launch when trying to click on it from the menu screen; although, again, it does appear within the title bar.

I've run live update and the problem is still there with both sims. 

virtuali:

--- Quote from: kingm56 on May 21, 2020, 06:16:58 pm ---Moreover, the GSX menu does not launch when trying to click on it from the menu screen; although, again, it does appear within the title bar.
--- End quote ---

This means the software has loaded correctly. Try to select "Restart and rebuild the airport cache" from the "Couatl settings" menu.

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