Products Support > GSX Support FSX/P3D

GSX PBR Update

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Melle:
That did not do the trick for me https://i.imgur.com/IgBaQqp.png
This version of framework or a more recent one has already been installed.

Woodrow:

--- Quote from: urban_fox27 on July 01, 2019, 10:11:36 pm ---i already have the latest https://dotnet.microsoft.com/download/dotnet-framework/net461, still no joy.

previous GSX before the update worked fine,then the update came and no joy at all, its not our systems, it GSX and the installer.

--- End quote ---
Just did this as well and no joy :(

virtuali:

--- Quote from: urban_fox27 on July 01, 2019, 10:11:36 pm ---previous GSX before the update worked fine,then the update came and no joy at all, its not our systems, it GSX and the installer.
--- End quote ---

Why, when just a few users (out of ten of thousands) report a problem, it's always the same "it's not our systems, it's the GSX installer" story, before even knowing what REALLY is ?

It's SURELY your system, the only fault of the installer, is that it hasn't anticipate which problem you have in your system to take appropriate actions to defends itself against it or, at least, issue some kind of warning. The program has been in Beta for MONTHS, by more than 30 different testers and, of course, none of them has reported anything like that or, do you really think we would release something that just "doesn't work" ?

So yes, it IS your system, and we'll find out what it is and, exactly like every time this happens, will turn out it's nothing that has anything to with us.

If it's ok for you, we can have a Teamviewer session, so I could check on your system what's missing. Send me a PM if it's ok for you.

urban_fox27:
so your telling me that my system is at fault even tho before the update GSX worked fine, but after the update now its my system that is wrong, i dont think so.

virtuali:

--- Quote from: urban_fox27 on July 01, 2019, 10:23:06 pm ---so your telling me that my system is at fault even tho before the update GSX worked fine, but after the update now its my system that is wrong, i dont think so.
--- End quote ---

Fact the previous GSX worked doesn't mean anything.

The new one requires newer version of the system libraries, like .NET and if they are missing/corrupted on YOUR system it won't work. And there are more new dependencies from other libraries ( the new licensing system, for example) which also depend on some version of .NET too.

So again, it IS your system and we WILL find it out what it is. And yes, fact other people have the same problem, simply means they are missing the same component, which we don't know yet what it is, but we'll find out for sure.

I'll reply to your PM about setting up a Teamviewer session, if you are available.

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