Developer's Backdoor > GSX Backdoor

GSX+Aerosoft's simWIngs Anchorage Professional P3Dv4

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vc-10man:
Okay, need some assistance please.

Used that 'Customize Aircraft' from the drop-down menu; at the 747-400F Fwd front door, I altered the door height so that the catering loader could reach it;saved the editor. But when I asked for the catering services again, no catering vehicle showed up, and the menu said 'Catering service not available for this aircraft'.

And all I altered was the vertical. So what is it that I have done incorrectly?

vc-10man:
This is really odd.

On a Windows 7 P3Dv4 sim, the 'Customize aircraft' after editing to get the catering service vehicle to load at the correct height Fwd Door worked perfectly, yet when editing exactly the same way, it did not do so as per previous post on a Windows 10 P3Dv4 sim.

Are there anomalies between the two platforms?

virtuali:

--- Quote from: vc-10man on December 12, 2018, 11:24:22 am ---On a Windows 7 P3Dv4 sim, the 'Customize aircraft' after editing to get the catering service vehicle to load at the correct height Fwd Door worked perfectly, yet when editing exactly the same way, it did not do so as per previous post on a Windows 10 P3Dv4 sim.

Are there anomalies between the two platforms?
--- End quote ---

Nothing in the OS could make any difference.

We only use Windows 10 so, clearly, the problem is not the OS but, perhaps, on your Windows 10 system, either you have done something differently, or there's some kind of software interfering (possibly the antivirus) that prevents from saving the settings in the %APPDATA% folder, which is not normal, since you should always be allowed to write there.

vc-10man:
No antivirus on the Windows 10 set up.

virtuali:

--- Quote from: vc-10man on December 13, 2018, 09:59:03 am ---No antivirus on the Windows 10 set up.
--- End quote ---

Then it's something else which is preventing the configuration to be saved, such a problem with your user account, or corrupted permissions on that folder. This might be fixed by removing this folder:

%APPDATA%\Virtuali

And reinstalling GSX, since the installer will reset all file permission to their correct values. Note that, doing this will erase all your customizations (airports and airplanes), so you might want to make a backup of that folder first.

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