Products Support > GSX Support FSX/P3D
No passengers deboarding?
virtuali:
We found the problem, and it was caused by missing passenger parameters in the smaller stair used by the smaller planes. It's fixed now, by running the FSDT Live Update.
FlyHardiQ:
thanks!
Speedbird7AD:
I ran the latest update and the passengers are still in the cabin. Gate 12 LIRN with Menzies handling. FSLabs A319. I reset the position and tried again. This time the crew bus arrived and six ordinary passengers (not crew in uniform) got into the crew bus. This bus departed and another crew bus arrived. (I'm typing this as I watch). Bus doors open. 4 females cabin crew disembark followed by Captain and First Officer. Crew Bus departs. Interesting. :)
virtuali:
--- Quote from: Speedbird7AD on September 09, 2018, 10:47:52 pm ---I ran the latest update and the passengers are still in the cabin. Gate 12 LIRN with Menzies handling. FSLabs A319.
--- End quote ---
Your problem never had anything to do with the issue discussed here, which was a specific problem with the smaller staircase that are used only on Dash-8 or smaller planes, and this caused GSX to freeze entirely.
--- Quote ---I reset the position and tried again. This time the crew bus arrived and six ordinary passengers (not crew in uniform) got into the crew bus. This bus departed and another crew bus arrived. (I'm typing this as I watch). Bus doors open. 4 females cabin crew disembark followed by Captain and First Officer. Crew Bus departs
--- End quote ---
This only seems to indicate the passenger number was too low. With the FS Labs, it's the airplane that controls the passenger number and communicate it to GSX. I believe FS Labs have said on their forum this process is not entirely bug-free, so a fix from them should arrive.
However, if you disable the "Estimate Passengers Number" option in the GSX settings, you can override what the airplane might have sent to GSX.
FlyHardiQ:
nah it's not to do with fslabs, whenever you request for deboarding and then reset the positions fslabs will reset the ZFW inpayload back to 0 and consider itself deboarded, so whenever asking for deboarding again by I first put my original ZFW inside and then request for deboarding and it happens but only after resetting position, I have been giving you guys pictures of pax getting stuck in the cabin, i dont know what else do you guys want to believe that it is actually a big bug lol
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