Products Support > GSX Support FSX/P3D

"Baggage loading in progress" forever?! **SOLVED**

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Estray One:
Same problem here.

Bought GSX a few days ago so latest version is running

PMDG 747 and 777
Prepar3D v4.2
All airports (default, flightbeam, Drzewiecki)
Process:
Start up from cold & dark
Start fuelling (either with the built in PMDG turn around or instant fuel loading)
Fuelling completes
Start Cargo loading
Cargo loading animations end
Then nothing, stairs stay connected and nothing happens. GSX menu displays “cargo loading in process”.
Have to reset GSX to be able to start the pushback.

I tried different loads, tried with multiple trips on and off. I also used the time multiplier to see if maybe it ends later but it’s just stuck at cargo loading (boarding)

Estray One:

--- Quote from: Estray One on June 12, 2018, 11:30:48 am ---Same problem here.

Bought GSX a few days ago so latest version is running

PMDG 747 and 777
Prepar3D v4.2
All airports (default, flightbeam, Drzewiecki)
Process:
Start up from cold & dark
Start fuelling (either with the built in PMDG turn around or instant fuel loading)
Fuelling completes
Start Cargo loading
Cargo loading animations end
Then nothing, stairs stay connected and nothing happens. GSX menu displays “cargo loading in process”.
Have to reset GSX to be able to start the pushback.

I tried different loads, tried with multiple trips on and off. I also used the time multiplier to see if maybe it ends later but it’s just stuck at cargo loading (boarding)

--- End quote ---

Also the sounds of loading (the “Thumps” of the cargo entering the plane) start as soon as boarding is selected. So before any cargo is actually being loaded

tf51d:

--- Quote from: virtuali on June 11, 2018, 01:52:31 pm ---
--- Quote from: JacMad on June 10, 2018, 10:06:03 pm ---Have the same problem with ifly 737
--- End quote ---

As I've said in my last post, it would be useful if, instead just saying "I have the same problem", you would provide a complete and precise report that we can TRY to reproduce because, right now, all the descriptions have been so vague and, the few that contained a bit more informations, when I tried to reproduce it, it simply didn't happen.


--- End quote ---

Just throwing out a possibility here. Being the developer are you running off the native compiled version (including all updates) of the software, or did you install the one with the released installer? If the former, it could be a problem with the current installer update version, so you wouldn't be able to reproduce the problem.

jotafl:
Hello Umberto, hope you enjoyed your time in Vegas.

I know you said: "Again, it would be useful if, instead just saying "I have the same problem", you would provide a complete and precise report that we can TRY to reproduce because, right now, all the descriptions have been so vague and, the few that contained a bit more informations, when I tried to reproduce it, it simply didn't happen."

Well, some of the users did post their complete and precise report which in my case I can say that it is the same way I have used my gsx menu since the beginning with the exception that I do not use the fuel feature as I do so before I start my checklist, so I do have to report that I do "have the same problem" since the last update and the problem is at the end of the loading baggage, it never ends even though the loaders move the car back as if they are done, as they always do.

It is happening with the only add on aircraft that I used (which I've never had this problem before). PMDG 737/777 Maddog MD88, ah, using P3D V4.2

My timings in the settings are (no change since the time we had a choice of adjusting them)
Debording 15.0 / 0.6
Boarding 15 / 1.6
Refueling 25.0
Message interval 90.0

Hope you can find what is causing this problem soon. If I find something more I will post it. :)

Jay

virtuali:

--- Quote from: tf51d on June 12, 2018, 12:53:50 pm ---Just throwing out a possibility here. Being the developer are you running off the native compiled version (including all updates) of the software, or did you install the one with the released installer? If the former, it could be a problem with the current installer update version, so you wouldn't be able to reproduce the problem.
--- End quote ---

I obviously test every bug report related to the released version only with the released version. Sure, we have a developement version which includes the unreleased things, but I keep two add-on.xml definitions, one for the debug version and one for the release version, so I just switch to release before making any tests following a bug report.

In any case, this will be taken care of with the highest priority, as soon as I'll be back from my two weeks vacation in the US, so we'll collect ALL the reports everybody has made here, and we'll try to reproduce them so, try to be as precise as possible.

One thing that is usually missing from reports, which might be important, is whether you used the airplane in its default configuration, as it came with GSX (assuming it was a supported airplane), or you customized it somehow. If you customized it, please provide the GSX.CFG file too, because maybe the problem only happens when choosing specific customization options.

For the time being (until we'll be back at work), keep using the Restart Couatl option as a workaround.

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