Products Support > GSX Support FSX/P3D

"Baggage loading in progress" forever?! **SOLVED**

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paulwain:
I’m also having this issue, FS LABS Airbus  :-\

virtuali:
As I've said, we still never been able to reproduce this, on any airport, with every plane or every combination of operations made.

I'm at the Flightsimexpo right now, and we just had our PCs doing boarding/deboarding all the day long, and it was never stuck, not even once.

Again, it would be useful if, instead just saying "I have the same problem", you would provide a complete and precise report that we can TRY to reproduce because, right now, all the descriptions have been so vague and, the few that contained a bit more informations, when I tried to reproduce it, it simply didn't happen.

Please provide a report in the following form, not omitting ANY of the requested info:

- The airplane used. If it's a supported GSX airplane, please check if you customized it by opening the airplane configuration editor and checking from which data source GSX is taking the configuration from. If GSX doesn't say "Internal configuration", please ATTACH your GSX.CFG file to the report.

- The scenery used. If you customized the parking, provide your airport .INI file. It would be best if you could do it at an FSDT airport, or a default airport.

- The gate used

- The precise, EXACT sequence of GSX operations made. If your problem happens on the 2nd leg of the flight only, please clearly specify this is the case and, indicate the precise sequence of operations chosen in GSX in BOTH legs.

- Your GSX Timing settings. The miminum boarding/deboarding time and the time for passenger for both boarding and deboarding.

TescoclubcardUK:
- Garme Version: Flight Simulator X Steam Edition in DX9 mode.

- The airplane used: Boeing 737-800 Orbit Airlines - FSX Default. Tried other FSX default planes, same result.

- The scenery used: FSX Default scenery.

- Airport: London Gatwick - FSX Default, I have tried numerous other airports, same result.

- The gate used: 6 but I have tried other gates, same result.

- The precise, EXACT sequence of GSX operations made: At the departure gate, new flight plan, plane spawned at the gate
Step 1. Ctrl+J/Operate(s) jetway, open doors Shift+E (works), 2. Request deboarding (works), 3. Request catering service (works), 4. Request refueling (works), 5. Request boarding and that's where GSX stops working as intended.
After selecting " Request Boarding " passengers board the plane, the ground crew load the baggage and then the baggage crew backs off once all the luggage is loaded but the rear stair crew remains at the side of the airplane.
Nothing else happens after that, left it on for over 30 minutes and no change. Going back into the GSX menu where it previously said " Request boarding " it now says " Baggage loading in progress ".
I have noticed when selecting " Request Deboarding " and " Request Boarding " that along the green info panel it says " remember to operate jetway " when the jetway is already attached to the plane.
The only way to get past these previous steps is to select reset/restart Couati, I can then select " prepare for push-back and departure ", that works fine, I can taxi to the runway and takeoff to proceed with the flight, I then arrive at the destination i.e Dalaman airport in Turkey, I get to the requested gate set by the ATC, I follow the exact steps I mention from 1-5 and then the problem happens again, unable to complete the whole Boarding sequence.

- Your GSX Timing settings: Default settings. I have not messed around with any of the GSX settings, I've only had it 2 days.
Deboarding -15.0, Time per passenger -0.1
Boarding - 15.0, Time per passenger - 0.2
Refueling - 15.0
Time acceleration - 1x
Interval between messages 10.0

Hope this info helps.

dinohoo:

--- Quote from: Er!k on June 08, 2018, 11:31:49 am ---This is how the aircraft is 'left':



--- End quote ---

Same as above, tested on PMDG 777, PMDG 737, QW787.

Sequence that I did after a clean start of P3D v4.2:
connect external power, turn engines off.
Pressed Ctrl+F12 to bring up the GSX menu
1. Catering, all okay.
2. Boarding, won't complete.
Had to restart Coault to allow fueling and pushback.

GSX update was run, latest version installed. Ran live update from within the sim just to be sure, same results.

Airport: ImagineSim WSSS, with P3D scenery patch

Deboarding -15.0, Time per passenger -0.01
Boarding - 15.0, Time per passenger - 0.2
Refueling - 15.0
Time acceleration - 1x
Interval between messages 10.0

this was recreated on 3 different flight with the 3 aircraft mentioned above. Hope this can help you guys solve this issue!

JacMad:
Have the same problem with ifly 737

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