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Installation problem after update windows 10
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spsergey:
Hello!
I do not have all of your products installed after upgrading windows 10. The installation hangs on file registration.
I understand that this is not related to your product, but if you help with this, I will be very grateful to you.
The installation log in the attachment.
virtuali:
The log indicates the installation stopped while Windows was registering the Esellerate .DLL. The most likely cause of this is the antivirus interfering. Try to install with the antivirus disabled.
spsergey:
Unfortunately, disabling the antivirus did not give positive results.
virtuali:
Try doing it manually, maybe you'll see some kind of error message that might help understanding the problem:
- Open a command prompt with admin rights, by opening the Start menu and typing CMD. You should see a "Command Prompt" icon in the search result so, don't press Enter just yet and, instead, Right-click on the "Command Prompt" icon, and select "Run as Administrator"
- If you did it correctly, a command prompt window should open so, type the following:
C:\WINDOWS\system32\regsvr32.exe /s C:\ProgramData\Esellerate\eWebControl365.dll
Press Enter and see if it tells you something.
spsergey:
All passed without problems, or something I do not understand.
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