Products Support > GSX Support FSX/P3D

GSX pushback function issue when using Sky Force 3D?

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Pit:
Hello,

didn´t hear anything more about the push back issue I reported, may I ask if someone contacted REX-Simulations for a check of the issue? In the REX-Forum  are more useres that are reporting the same issue as I described, furthermore I was also asked by a Rex-Admin to check if someone of Virtuali already wrote a note to Rex-Simulations. Would appreciate to know the status regarding a fix of this issue, thanks.
 
Regards, Pit.

New facts:
Just tried SF3D running with its weather engine OFF ( after a hint of a REX forum member ) and GSX push back works as usual nowl!! So it seems to be a problem when SF3D injects the weather datas. Hope the problem can now be solved knowing WHEN/HOW the issue is caused.
 
Regards, Pit.  

virtuali:

--- Quote from: Pit on January 24, 2018, 10:43:01 pm ---may I ask if someone contacted REX-Simulations for a check of the issue?
--- End quote ---

There's no need to ask, since I already said this in my previous post:


--- Quote ---We contacted REX simulation and we'll check this.
--- End quote ---

However, at this time, they still haven't replied. I used what looked to be the most logical email address for these matters, the one listed on their website on the "Partners" page.

Pit:
Hello!

Thanks for the answer, I understand.

I will report Rex-Simulations that you didn´t receive any answer, may be they will decide to contact you directly then.

Thanks as always for the support and help, Pit.

Pit:
Hi Umberto,

I was contacted from REX-Simulations support today (Member name TIMEST999) and he informed me that:

Quote on_
" We have not heard from Umberto or their team in regards to this issue. I know he stated they contacted us, however we never received correspondence. I have personally emailed Umberto and awaiting reply. "
Quote off_

I am kindly asking if you can attempt once again to get in contact with Rex-Solutions to try to solve the pushback issue. :)

Regards, Pit.

virtuali:
Yes, I finally got an email from them, so I'll re-send my original email again.

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