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Errormessage after finishing P3Dv4

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Kai-Uwe:
hello,

after finishing P3Dv4 I get an errormessage regarding bglman64.dll. I installed KCLT, GSX and the addon-manager. Furthermore I tried several gates to test if they are moving (A7, B10). But I only can see the message in green (upper left corner), that for this postion no moveable gates are available. Is there a gate there I can test moving?

Kai

virtuali:
The precise, exact, text of the error message, please.

Kai-Uwe:
Yes, here it is:

Name der fehlerhaften Anwendung: Prepar3D.exe, Version: 4.0.23.21468, Zeitstempel: 0x59279be2
Name des fehlerhaften Moduls: bglmanx64.dll_unloaded, Version: 0.0.0.0, Zeitstempel: 0x592dca0a
Ausnahmecode: 0xc0000005
Fehleroffset: 0x000007fecbe48c50
ID des fehlerhaften Prozesses: 0x1648
Startzeit der fehlerhaften Anwendung: 0x01d2dace6e774d5f
Pfad der fehlerhaften Anwendung: D:\Prepar3D v4\Prepar3D.exe
Pfad des fehlerhaften Moduls: bglmanx64.dll
Berichtskennung: 2862afc6-46c2-11e7-8417-902b343dda5e

one file from appdata\local is attached.

Just another thing I just recognized: in V3 KCLT, concourse A, Gate 4 I can use the jetway via GSX-menu, point 6 (operating jetways) with no problems. In V4 it tells me that there is no operable jetway at this place (or something in that way; I don't remember the exact words). Is it because I'm using the constellation because there is no boeing or airbus avaulable, not yet?

Kai

virtuali:
Check the following key in the registry editor ( REGEDIT )

HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers

And see if you have anything for Prepar3D.EXE. If you have, remove that line (the one that contains Prepar3D.exe ), and try reinstalling now.

Kai-Uwe:
I'll do that. Reinstall: addon manager or GSX?

Kai

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