General Category > General Discussion
Couatl crashing P3Dv3.3.5
Emi:
Dear FSDT support (Umberto?),
since about one week when I updated Couatl I get random crashes of my P3D enroute flying the new PMDG 747.
In the PMDG forums several people had the same and all could eliminate the crashes by uninstalling Couatl and the Addon Manager.
I am another of these guys suffering the issues, but since disabling all my FSDT and FB airports is not an option for me I am asking for your support here.
Here are some of my Crashreports:
Problemsignatur
Problemereignisame: APPCRASH
Anwendungsname: Prepar3D.exe
Anwendungsversion: 3.3.5.17625
Anwendungszeitstempel: 5758bb31
Fehlermodulname: StackHash_ae77
Fehlermodulversion: 10.0.14393.479
Fehlermodulzeitstempel: 58256ca0
Ausnahmecode: c0000374
Ausnahmeoffset: PCH_EF_FROM_ntdll+0x0006EB8C
Betriebsystemversion: 10.0.14393.2.0.0.256.48
Gebietsschema-ID: 1031
Zusatzinformation 1: ae77
Zusatzinformation 2: ae77539f15c6852208019c600e73c756
Zusatzinformation 3: 0e7d
Zusatzinformation 4: 0e7d18310c1b982de385a59184b5c8c6
Problemsignatur
Problemereignisame: APPCRASH
Anwendungsname: Prepar3D.exe
Anwendungsversion: 3.3.5.17625
Anwendungszeitstempel: 5758bb31
Fehlermodulname: StackHash_ae77
Fehlermodulversion: 10.0.14393.479
Fehlermodulzeitstempel: 58256ca0
Ausnahmecode: c0000374
Ausnahmeoffset: PCH_51_FROM_ntdll+0x0006EB8C
Betriebsystemversion: 10.0.14393.2.0.0.256.48
Gebietsschema-ID: 1031
Zusatzinformation 1: ae77
Zusatzinformation 2: ae77539f15c6852208019c600e73c756
Zusatzinformation 3: 0e7d
Zusatzinformation 4: 0e7d18310c1b982de385a59184b5c8c6
Problemsignatur
Problemereignisame: APPCRASH
Anwendungsname: Prepar3D.exe
Anwendungsversion: 3.3.5.17625
Anwendungszeitstempel: 5758bb31
Fehlermodulname: StackHash_998b
Fehlermodulversion: 10.0.14393.479
Fehlermodulzeitstempel: 58256ca0
Ausnahmecode: c0000374
Ausnahmeoffset: PCH_F0_FROM_ntdll+0x0006EB8C
Betriebsystemversion: 10.0.14393.2.0.0.256.48
Gebietsschema-ID: 1031
Zusatzinformation 1: 998b
Zusatzinformation 2: 998bd2cc0a78e70f47421bdd5570d82d
Zusatzinformation 3: b213
Zusatzinformation 4: b213c05ed640829977356087c110d97e
These ONLY happen with the Addon Manager and Couatl installed, if I disable those the crashes are gone (checked with about 50 flight hours!).
The issue seems expecially common over northern Canada when flying from Europe to North America.
About at the Canadian border, sometimes 100NM in front, sometimes 100NM behind.
I know it sounds a lot like something else causing it - but believe me, without the Addon Manager/Couatl installed I can do any flight over that area and don't have issues, as soon as they are installed it crashes.
The issue is even reproducable when loading up a safed flight from FSUIPCs autosafe -> It'll crash again within a few minutes of reloading the flight.
If I uninstall Couatl and the Addon Manager before reloading the safed flight it works however.
Please help me sorting this out.
With greetings,
Emanuel
virtuali:
--- Quote from: Emi on February 17, 2017, 02:50:42 pm ---since about one week when I updated Couatl I get random crashes of my P3D enroute flying the new PMDG 747. In the PMDG forums several people had the same and all could eliminate the crashes by uninstalling Couatl and the Addon Manager.
--- End quote ---
Have you tried to disable/update FSUIPC instead ? There has been known issues with FSUIPC crashes with the latest P3D Hotfix, which are difficult to reproduce, which many users linked to having update the Addon Manager, but just because we released it the same day of the Hotfix so, what caused the crash, was installing the Hotfix.
--- Quote --- The issue is even reproducable when loading up a safed flight from FSUIPCs autosafe -> It'll crash again within a few minutes of reloading the flight. If I uninstall Couatl and the Addon Manager before reloading the safed flight it works however.
--- End quote ---
Maybe we are looking at a still unknown conflict between FSUIPC and our software (although I cannot even imaging what it is, since we don't interact with it) so, please, try to disable it, and see if it makes any difference.
Emi:
--- Quote ---Have you tried to disable/update FSUIPC instead ? There has been known issues with FSUIPC crashes with the latest P3D Hotfix, which are difficult to reproduce, which many users linked to having update the Addon Manager, but just because we released it the same day of the Hotfix so, what caused the crash, was installing the Hotfix.
--- End quote ---
Yes, but FSUIPC was not the issue. As you can see in the crashreports I am *not* on the latest P3D version, but still on version 3.3.5 which runs stable with FSUIPC.
The issue has to be elsewhere.
--- Quote ---Maybe we are looking at a still unknown conflict between FSUIPC and our software (although I cannot even imaging what it is, since we don't interact with it) so, please, try to disable it, and see if it makes any difference.
--- End quote ---
I tried it, but it did not help, unless the issue also persists if you use an older FSUIPC version from the P3Dv3.3.5 times togeather with your latest addon manager.
My installed FSUIPC copy is about 2 months old. Were there any issues with that version?
In that case I would be glad if you could provide me the version of the Addon Manager from about one month ago which was running stable.
virtuali:
--- Quote from: Emi on February 21, 2017, 08:55:39 am ---I tried it, but it did not help, unless the issue also persists if you use an older FSUIPC version from the P3Dv3.3.5 times togeather with your latest addon manager. My installed FSUIPC copy is about 2 months old. Were there any issues with that version?
--- End quote ---
As I've said, there shouldn't be any conflict, in theory, since we don't interact with it but, you cannot be sure
--- Quote ---In that case I would be glad if you could provide me the version of the Addon Manager from about one month ago which was running stable.
--- End quote ---
You are assuming the problem is the Addon Manager, but it's not. One month ago, there wasn't any PMDG 747, for example. How you can be so sure the crash is *caused* by the Addon Manager and not, for example, a simple memory exhaustion caused by a memory hungry airplane running on a 32 bit application ?
If you are referring to the PMDG forum on Avsim, the only post I could find which was related to GSX, was from another user that also posted here, who THOUGHT the problem was the Addon Manager, but in fact it was an entirely unrelated software, which caused a conflict with the VC++ runtime libraries (this software used an outdated version).
jeffreymg:
I have never had a problem also till today and had a crash using P3D 3.4
crash log below loaded PMDG 747v3 at KMIA
couatl v3.1 (build 3625)
panic log started on Tue Feb 21 17:05:16 2017
problem raised by engine or unspecified addon
{'User Pos': (25.798839457493614, -80.27883486668968, 6.35564 m, 3.91764 m, 235.50999534635113)}
Error: exception CREATE_OBJECT_FAILED in call AICreateSimulatedObject param #1 'FSXit_Xpoi_fr2'
{'User Pos': (25.798839457493614, -80.27883486668968, 6.35564 m, 3.91764 m, 235.50999534635113)}
JeffG
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