Products Support > GSX Support FSX/P3D
GSX 1.9.9.11 - Major update
CaribbeanCLANK:
After the update I am having issues with GSX and the PMDG 747 v3. When on a gate without a jetway all the stairs went through the aircraft and to the right side of the aircraft. I had to align the stairs for Exit 1,2 and 4 myself. Then when I try to board the aircraft I get a message stating that GSX is waiting for exit 2 and 4 to open but they are opened already. I have tried different setting in the "Aircraft Customization" for all the exits but GSX is not recognizing those exits as being opened.
I am on FSX Steam, running Windows 10. I am at Aerosoft Heathrow on Gate 558.
EDIT:
And now even at jetways I am experiencing issues with the doors. Just tried boarding at FlyTampa EHAM at gate E20 and getting a similar problem. GSX message asks for exit 1 to be opened even if the door is opened.
virtuali:
--- Quote from: CaribbeanCLANK on February 18, 2017, 02:02:39 pm ---I have tried different setting in the "Aircraft Customization" for all the exits but GSX is not recognizing those exits as being opened.
--- End quote ---
You shouldn't even use an aircraft customization to begin with, since the PMDG 747 is internally supported and it works. If it's not working for you, the only possible reason is that you tried to configure it, and made some kind of mistake.
Use the "RESET" button in the airplane configuration page, to remove all your customization and use the one that comes with GSX.
Ranger:
First, let me say thank you for the products I use and the support that I see you provide. First time post, long time troll! ;)
Now on to my issue...basically the same as these individuals...
--- Quote from: Daniel.Burke01 on February 03, 2017, 01:32:13 am ---Hello,
I'm getting an error upon opening FSX after installation of the new update. Please see my attached photo.
Thank you!
--- End quote ---
--- Quote from: arpal on February 03, 2017, 01:06:57 pm ---
--- Quote from: Daniel.Burke01 on February 03, 2017, 01:32:13 am ---Hello,
I'm getting an error upon opening FSX after installation of the new update. Please see my attached photo.
Thank you!
--- End quote ---
Hello,
Same problem here
FSX crashes If you choose to load the module, if not the game loads correctly but with no GSX
Non Steam edition
--- End quote ---
--- Quote from: virtuali on February 03, 2017, 02:00:02 pm ---
--- Quote from: arpal on February 03, 2017, 01:06:57 pm ---FSX crashes If you choose to load the module, if not the game loads correctly but with no GSX
--- End quote ---
Restart Windows and reinstall. ALWAYS allow to load the module and ALWAYS ignore the message.
--- End quote ---
--- Quote from: 33Bernard on February 03, 2017, 10:03:37 pm ---Hello,
I have the same problem.
FSX crashes If Ichoose to load the module whith this message : "bglmanx.dll. Entry point Not found
The procedure entry point K32num Process Modules could not be located in the dybamic library kernel32.dll"
If not, the game loads correctly without GSX.
I restart windows (VISTA) and run the full GSX Insraller as administrator. The result is the same.
--- End quote ---
--- Quote from: ddressel on February 04, 2017, 09:39:21 pm ---hi, seems to be I´m not alone.... with this "Major Disaster"
I even get one more error message (02.jpg)
How to install the further version?
Dieter
--- End quote ---
The only response from Umberto was essentially to restart your computer.
GSX, KDFW and KORD worked fine before the major update which I did on Monday. Now I get the error noted previously...hit "YES" to CTD, "NO" to continue without Couatl (which means no GSX, KDFW and KORD).
This is FSX (not Steam), Vista (same as someone posted before). A quick google search indicated the K32Enumprocess would not work in Vista. I am not saying that is the problem but I throw that nugget out there.
Any help would be greatly appreciated. I am not too keen on having to download additional applications to get support (TeamViewer) however, I will if it truly necessary.
Thank you.
virtuali:
--- Quote from: Ranger on February 22, 2017, 01:06:41 am ---The only response from Umberto was essentially to restart your computer.
--- End quote ---
This is the correct reply, if you only get the "bad 3rd party program" error message, and NOTHING ELSE.
If you ALSO got the K32Enumprocess, which is ANOTHER and ADDITIONAL message which appears AFTER that one, which only very few users on Vista reported, my reply was again the correct one, saying this was in fact a problem with a call which is not supported in Vista anymore.
But as I've said, we fixed this, and are not using this call in the current version of the Addon Manager .DLL, the one which has been online since Feb 9th, which everybody will automatically get, by installing anything from FSDT after that date.
However, since (as I also said), nobody at FSDT ever uses Vista anymore, since it's basically an unsupported OS right now (even Chrome and Gmail won't be support it shortly ), it's still possible there might be other remaining issues with it we are not aware. The K32Enumprocess problem was discovered after a session with an user using Vista so, if you still have this error, I suggest having a Teamviewer session, so I could check it.
Ranger:
I installed the major update on Monday, Feb 20. Restarting computer did not help.
Is there a way to install previous version which worked?
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