Products Support > GSX Support FSX/P3D
GSX 1.9.9.11 - Major update
virtuali:
--- Quote from: Ranger on April 12, 2017, 02:12:45 am ---Right now KDFW scenery, KORD scenery, and GSX do not work (all FSDreamteam products, no other vendors have issues). I paid for these products and they worked fine until the last major update. Please provide update on status of fix, if any, or process to identify and refund all VISTA users.
--- End quote ---
You have the following choices:
- Don't use the last update.
- Wait for the next update, which will hopefully work again under Vista (but we never tested it, and we won't test it or guarantee it will)
- Upgrade to a SUPPORTED OS:
https://support.microsoft.com/en-us/help/22882/windows-vista-end-of-support
Since Vista, as of April 2017, has been officially unsupported by Microsoft, we don't believe we have any obligation to keep support it with updates. As I've said, you can still use the version you bought, which worked under Vista when you bought it, but you cannot demand will continue to support Vista with updates, when not even Microsoft is doing that. Does Office 2016 works under Vista ? No, it doesn't. And before the end of the year, not even Chrome/Gmail will work anymore.
Hint:
If you run the installer you got when you bought the product with the NETWORK DISABLED, it will skip the automatic download of the updated files which no longer work under Vista, so you'll get the version which was current when you bought it, which surely works on Vista.
Ranger:
Thank you for the assistance. Installing from previous version without internet connection worked. I will not upgrade the product. In addition, given the support fro VISTA is questionable I do not foresee purchasing another product from FSDT.
Again, thank you for your fairly prompt responses. I truly appreciate your efforts, sir.
Also...please stop talking about upgrading OS - I get it - I know - it is just this one computer used for one thing!
Finally, you might consider updating the supported OS systems on product details:
GSX - "...and runs under Windows Vista, 7, 8 and 10."
KDFW - "...and runs under Windows Vista, 7, 8 and 10."
KORD - "...and runs under Windows Vista, 7, 8 and 10."
I do not want FSDT to have legal issues for false advertising when it clearly does not work on VISTA and you are clear that any updates may or may not work with VISTA (not tested and not guaranteed).
virtuali:
--- Quote from: Ranger on April 19, 2017, 12:58:05 am ---Thank you for the assistance. Installing from previous version without internet connection worked. I will not upgrade the product. In addition, given the support fro VISTA is questionable I do not foresee purchasing another product from FSDT.
--- End quote ---
You will, when you'll update the OS. And, as I've said, it's very likely the next update will work on Vista. But nobody of us will test it, that's it.
--- Quote ---Also...please stop talking about upgrading OS - I get it - I know - it is just this one computer used for one thing!
--- End quote ---
You will update the OS, that's for sure. You are talking as if Vista were a particularly good OS for flight simming, while instead is one of the worse OS release Microsoft had in his history, which nearly brought down the company...
--- Quote ---I do not want FSDT to have legal issues for false advertising when it clearly does not work on VISTA and you are clear that any updates may or may not work with VISTA (not tested and not guaranteed).
--- End quote ---
The webpage has already been updated these days, precisely for the reason that, the end of support for Vista happened just 8 days ago. You are probably looking at a cached version of the site, but if you refresh the page, you'll see that Vista is not longer listed.
David Broadhurst:
how do you delete SODE v 1.4.1
cannot find it in any listing
virtuali:
Windows Control Panel-> Simobjects Display Engine
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