General Category > General Discussion
Problems installing FSDT products **SOLVED**
virtuali:
--- Quote from: Captain Campion on August 26, 2016, 08:19:55 am ---Yes i mean the same problem windows i posted in my first message.
--- End quote ---
You can activate logging in the installer, this way:
- Open a command prompt ( start -> CMD -> enter )
- go to the folder where you have the installer, for example:
CD c:\Users\Yourname\Desktop
Assuming you put the installer on the Desktop
- launch the installer with this command:
gsx_fsx_setup.exe /log=install.log
This should hopefully create a file named install.log on your Desktop. If you have it, then send it to me ( via Email, please ).
Captain Campion:
Done and sent to the support email (i haven´t been able to find any personal email of yours)
virtuali:
--- Quote from: Captain Campion on August 26, 2016, 03:26:05 pm ---Done and sent to the support email (i haven´t been able to find any personal email of yours)
--- End quote ---
I've received it, and I was able to replicate your problem which yes, was caused by having the FSX:SE registry messed up, with both the FSX and FSX:SE registry keys present, but no folder for the XML files in the %APPDATA% folder.
If you download and install the updated GSX installer (it has been updated again, following your report), it should now be able to deal with this non-normal situation.
Captain Campion:
This one worked, no error messages and now i have GSX, Couatl and Addon manager menus ingame. I even tried a pushback in Munich just to be sure ;D
Many thanks for the great customer service!
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