Ground Services Not Working **SOLVED NOT A GSX PROBLEM**

[mr_loly_pop]

Hi

i have FSX and P3D v3 and they run quite well but i have problem with the GSX

The GSX wont load in the addons it will show in the addon manager but it will not show in the TOP BAR

the problem is that once i install it will work and might work for a day or just 1 or 4 reopen of the SIM or if i restart my computer the GSX will stop loading

the worst part this happen to both the SIMs FSX and P3D and each time i have to use it i have to make it sure i have to install GSX again and run the installer first then run the sim


I am using Windows 10 64bit and i have a fresh install of these sims also even now it behaving the same

can someone help me out what is the problem or is there a support for this

thankx

[virtuali]

The GSX wont load in the addons it will show in the addon manager but it will not show in the TOP BAR

Please try to be more clear, I don't fully understand this sentence.

[virtuali]

Its a simple thing that i have to install the GSX after 3 to 4 days of use of it and after that it just wont load in the Addons

GSX doesn't obviously "unload" itself, if it was installed successfully once.

The only possible reason for this is an external interference from another program, most likely an antivirus which must be configured to exclude the FSX folder from scanning. This is just the most common problem, so try that first.

[hayden888]

I have had the same problem. I had gsx working great but then I updated and nothing worked. I tried a fresh install of fsx and gsx with all anti-virus software off but it still didn't work. I then turned off scanning but still no luck. Is there any other way to fix this as I have tried everything suggested. I use FSX steam edition on windows 10 64bit.

[Matthewav]

I too have the same problem. GSX installs ok and I can see it sitting on the drive.
But once in FSX-SE I go to add-on and the SODE only shows a message about Jetways being enabled. There's no GSX and the default ground equipment is still present.
I recently reloaded FSX-SE and downloaded the latest version with the SODE installer. I tried again with all anti virus off but this still doesn't fix it. Can someone at Dreamteam sort this issue out? I'm running FSX-SE with Windows 10.

[virtuali]

Before you say "I have the same problem", there are several things to check before you can really say the problem is the "same".

Do you have the Addon Manager and the GSX menus under the "Addons" menu ?

It's possible that installing another non-FSX:SE compliant addon has messed up your registry keys. Please check this post to verify they are correct:

http://www.fsdreamteam.com/forum/index.php/topic,14166.msg104727.html#msg104727

After you ensured the registry keys are correct, as indicated in that post, reinstall GSX, and use ONLY the latest FULL installer.

[virtuali]

thats it and i think thats enough details you need to know about whats in the sim and still if there is anything else needed pls let me know i would love to share and get this problem fix

You haven't replied to the only question that mattered:

Do you have the Addon Manager and the GSX menus under the "Addons" menu ?

[virtuali]

I do have the Addon Manager but i dont see GSX under it

A problem with antivirus is the most common cause for missing Add-on Manager or Couatl and GSX menus so, first try the following procedure:

- Go into Control Panel, Uninstall GSX and reply YES to the questions "Do you want to remove the Addon Manager ?" and reply YES to the question "Do you want to remove the Couatl script engine ?"

- TURN YOUR ANTIVIRUS OFF.

With the antivirus still disabled, reinstall GSX. Use the latest full GSX installer on our site.

- BEFORE launching the sim, configure the antivirus to exclude the following files from scanning:

YourFSXFolder\bglmanx.dll
YourFSXFolder\fsdreamteam\Couatl\Couatl.exe

- Now you can turn your Antivirus on, and launch the sim.

- Note if FSX asks permission to run the Addon Manager and the Couatl programs, reply YES to both. PAY ATTENTION TO THIS.

- When FSX loads, check if you have BOTH the "Addon Manager" and the "Couatl powered products" under the "Addons" menu.

[virtuali]

I have no idea if you have read what i meantion

I obviously have. You said you have the Addon Manager, but you are missing the GSX (and I guess the Couatl menu too) menu so, you are missing a menu, which it's usually (99% of the times) due to the antivirus.

if i install GSX and RUn P3D for the time GSX will work and it work normal as full version not the trial mode and when i start the operations of GSX the operators are different everytime for example if i am in india and flight Air India or indigo it should have

This is an entirely different issue, and it's normal you would see different operators each time, if both have the same score on any given airport.

So, you said the first time you launch the sim, GSX works. Could you please check, using the Task Manager, if maybe the Couatl.exe program is still running, after you EXIT the sim ?

[virtuali]

No Sir Coualt.exe is not running after i exit the sim

Does it work after a Windows restart, WITHOUT reinstalling it ?

[virtuali]

Check your FSX.CFG, under the [Trust] section, and remove all the lines that contains a reference to Couatl.exe, than save the file back and restart FSX.

[virtuali]

P3D dosent now have trusted section

But you said yourself you have both FSX and P3D so, please, be more clear:

- Do you have the problem in both sims ? If yes, just try the suggested solution to FSX first

- Do you have the problem in P3D only, instead ?

I have Decided to make a clean installation once again and this time with the windows 10 and its a huge job for me to clean install everything

In fact, it's really useless because, if you keep fresh-reinstalling without getting to know the cause, you will never know what the problem was in the first place.

[virtuali]

Why you want to reactivate each time ? There's no need to.

[virtuali]

Coz i never wanted the courroped registry in the system that might cousing this to run properly

Your problem doesn't have anything to do with the activation. If activation got lost for some reason, the software will run normally, just with the affected products reverting to Trial mode.

If the problem had something to do with the activation, and required deactivating/reactivating to troubleshoot it, I would have clearly said so.

Sir i have updated the First post and tired to share the pictures what exectly the problem is i have taken the steps also to removing all that but the problem is the same even with the Fresh installation

You still haven't replied to my last question:

- Do you have the *same* problem in FSX and P3D ?

[virtuali]

Yes i do i have same problem with FSX also and both the SIms are installed same computer same drive.

So, forget about P3D not having the [Trust] section, and work on FSX. Follow my instructions, to remove all references to Couatl.exe, than save the file back and restart FSX, and see if you are being asked permission to run it now.