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Sneaky Norton Utilities Program

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spinker:
Hello,

While re-installing FSX my Norton Internet Security program came out and grabbed my Couatl file claiming it was a virus.

I have purchased almost all of FSDreamteam products but now I have none.
Can you help me correct this problem please.

Larry

virtuali:
Norton is clearly defective, and Symantec even confirmed they have white-listed the current version of Couatl.exe in the last email we got after we reported a False positive for what is probably the 10th time. They always reply like this, and I really don't know what else we can do, other than suggesting users to switch to a reliable antivirus.

As explained, many times already on the forum, when your antivirus is bugged, you must:

- Download and install with the antivirus turned entirely OFF

- Before running the antivirus, configure it to exclude the following files from scanning:

FSX\fsdreamteam\couatl\Couatl.exe
FSX\bglmanx.dll

PhantomTweak:
I've been using Norton's products since DOS 3.1, and I swear by it, warts and all. Let's face it, Peter Norton pretty muuch invented Antivirus, not to mention all the other things that it can do, like SpeedDisk, HexEdit, and so on. I didn't have any trouble installing the latest Couatl at all with it. I didn't try with older versions though. There are numerous other software to do all that stuff available now, but Norton started it all off!

Pat☺

virtuali:

--- Quote from: PhantomTweak on June 08, 2015, 08:13:17 pm ---I've been using Norton's products since DOS 3.1, and I swear by it, warts and all. Let's face it, Peter Norton pretty much invented Antivirus, not to mention all the other things that it can do, like SpeedDisk, HexEdit, and so on.
--- End quote ---

The current software from Symantec doesn't have anything to do with Peter Norton since the 90s, when they bought his company. They kept the name precisely for the reason that many users from old times, would automatically assume the software "must be good" today, just because it WAS good back then.


--- Quote ---I didn't have any trouble installing the latest Couatl at all with it. I didn't try with older versions though.
--- End quote ---

If you configured it correctly, as we always advised in all the forum thread, it will of course work. That doesn't change the fact that it shouldn't mistakenly detect our products as threats, and its heuristic is based on assumptions that are simply wrong.

Our software is even tagged with the IEEE TAGGANT standard, that should help antivirus products not catch false positives WITHOUT any need to be configured, but it doesn't seem to work very well.

Dave_YVR:
 People need to better understand the systems that they have in their PC's. Configure Norton correctly which isn't difficult and it'll serve you very well.

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