Products Support > GSX Support FSX/P3D
GSX does not start together with FSX **SOLVED**
kauzi:
Hi FSDT Team,
I want to try out GSX and downloaded the current Version from your website. When I did the first install, a Explorer windows popped up and asked me to point to the FSX folder, i.e. the GSX installer could not find the FSX folder by itself. Btw: My FSX is installed on drive D and till now no other Addon had problems in finding the correct FSX location.
After that the installation process worked w/o problems. I started FSX but no message like "do you trust this addon" appeared. FSX itself started w/o problems. I loaded a flight but no GSX appeared in the Addon menu and ctrl-f12 didnt do anything. After that I did a complete unistall followed by a new install of GSX, the antivir was deactivated. Now the installer didn't ask for the FSX location, but when I start FSX I cant see GSX. Btw: the couatl.exe does not appear in the task manager whe FSX runs.
What do i wrong?
Thanks in advance,
Michael
virtuali:
--- Quote from: kauzi on July 21, 2014, 08:20:14 pm ---When I did the first install, a Explorer windows popped up and asked me to point to the FSX folder, i.e. the GSX installer could not find the FSX folder by itself
--- End quote ---
This because you had your registry key entry for FSX wrong or pointing to the wrong folder.
--- Quote ---My FSX is installed on drive D and till now no other Addon had problems in finding the correct FSX location.
--- End quote ---
There might be two different registry keys for FSX, one under the HKEY_LOCAL_MACHINE key, and one under the HKEY_CURRENT_USER key. The proper key that should be used by a proper installer that conforms to MS UAC (Windows Vista and above) directives, is the key under HKEY_CURRENT_USER, and our installers use that one.
Other installers, made following Windows XP rules, might use the old keys and, if the correct new key on your system is wrong, but the legacy one is right, an installer using the legacy key might find FSX in that case, so you can be mislead thinking it's all fine with your install ( it isn't ) and there must be a problem with the installer ( there isn't )
--- Quote ---After that the installation process worked w/o problems.
--- End quote ---
Of course. As you might have noticed, our installer proposed to *browse* the FSX folder for the correct path, once it found that your proper (non-legacy) registry key was missing so, after browsing for it, it FIXED IT for you, so now your two registry keys should be finally in agreement.
--- Quote ---I started FSX but no message like "do you trust this addon" appeared
--- End quote ---
You don't say *which* addon. There are two modules you must trust, Addon Manager and Couatl.
--- Quote ---After that I did a complete unistall followed by a new install of GSX, the antivir was deactivated. Now the installer didn't ask for the FSX location, but when I start FSX I cant see GSX. Btw: the couatl.exe does not appear in the task manager whe FSX runs. What do i wrong?
--- End quote ---
If you did just that, you haven't followed the correct procedure to the letter:
- Go into Control Panel, Uninstall GSX and reply YES to the questions "Do you want to remove the Addon Manager ?" and reply YES to the question "Do you want to remove the Couatl script engine ?"
- TURN YOUR ANTIVIRUS OFF.
With the antivirus still disabled, reinstall GSX
- BEFORE launching FSX, configure the antivirus to exclude the following files from scanning:
YourFSXFolder\bglmanx.dll
YourFSXFolder\fsdreamteam\Couatl\Couatl.exe
- Now you can turn your Antivirus on, and launch FSX
- Note if FSX asks permission to run the Addon Manager and the Couatl programs, reply YES to both
- When FSX loads, check if you have BOTH the "Addon Manager" and the "Couatl powered products" under the "Addons" menu.
If still doesn't work, be sure you are NOT running FSX into any of the "Compatibility" modes under Vista/Win7 ( right-click on FSX.EXE, select "Properties", select "Compatibility" and be sure NOTHING is enabled in that page)
If still doesn't work, maybe you also have inadvertently Un-trusted us as a Publisher, so nothing signed by us will run.
To fix this, go to the Control Panel, under "Internet Options", look for the "Content" tab, there should be a "Publishers" button, that will list the software publishers that you trusted, and another tab with untrusted publishers. If you see "Virtuali s.a.s", remove it from both tabs (especially if it's under untrusted)
kauzi:
Hi virtuali,
thanks for your fast reply.
--- Quote ---Of course. As you might have noticed, our installer proposed to *browse* the FSX folder for the correct path, once it found that your proper (non-legacy) registry key was missing so, after browsing for it, it FIXED IT for you, so now your two registry keys should be finally in agreement.
--- End quote ---
OK, seems that the registry keys are correct now.
--- Quote ---You don't say *which* addon. There are two modules you must trust, Addon Manager and Couatl.
--- End quote ---
None of both modules shows a trust message...there is completely no message.
--- Quote ---If you did just that, you haven't followed the correct procedure to the letter:
- Go into Control Panel, Uninstall GSX and reply YES to the questions "Do you want to remove the Addon Manager ?" and reply YES to the question "Do you want to remove the Couatl script engine ?"
--- End quote ---
Done.
--- Quote ---- TURN YOUR ANTIVIRUS OFF.
--- End quote ---
Done.
--- Quote ---With the antivirus still disabled, reinstall GSX
- BEFORE launching FSX, configure the antivirus to exclude the following files from scanning:
YourFSXFolder\bglmanx.dll
YourFSXFolder\fsdreamteam\Couatl\Couatl.exe
--- End quote ---
Done. Btw.: I'm using Windows 8.1 and the integrated Windows Defender as antivir tool.
--- Quote ---- Now you can turn your Antivirus on, and launch FSX
- Note if FSX asks permission to run the Addon Manager and the Couatl programs, reply YES to both
--- End quote ---
There is still no message, neither for AddonManager, nor for Couatl.
--- Quote ---- When FSX loads, check if you have BOTH the "Addon Manager" and the "Couatl powered products" under the "Addons" menu.
--- End quote ---
Both tools don't show up in the Addnon menu.
--- Quote ---If still doesn't work, be sure you are NOT running FSX into any of the "Compatibility" modes under Vista/Win7 ( right-click on FSX.EXE, select "Properties", select "Compatibility" and be sure NOTHING is enabled in that page)
--- End quote ---
Checked. Compatibility mode is OFF.
--- Quote ---If still doesn't work, maybe you also have inadvertently Un-trusted us as a Publisher, so nothing signed by us will run.
To fix this, go to the Control Panel, under "Internet Options", look for the "Content" tab, there should be a "Publishers" button, that will list the software publishers that you trusted, and another tab with untrusted publishers. If you see "Virtuali s.a.s", remove it from both tabs (especially if it's under untrusted)
--- End quote ---
Checked. Virtuali is not listen under "untrusted publishers"
Unfortunately GSX still doesn't work. Are there any other things I can try to get GSX running? Is maybe Windows 8.1 the problem?
Thanks,
Michael
virtuali:
--- Quote from: kauzi on July 22, 2014, 07:05:58 pm ---Unfortunately GSX still doesn't work. Are there any other things I can try to get GSX running? Is maybe Windows 8.1 the problem?
--- End quote ---
We don't officially support it, in fact you'll see the only supported OS are XP, Vista and Windows 7. However, many users use GSX under Windows 8 successfully.
Assuming it's not the antivirus, you can activate the Simconnect diagnostic mode to see what's wrong with your install:
Open notepad, and copy the following text:
--- Code: ---[SimConnect]
level=normal
console=1
RedirectStdOutToConsole=1
OutputDebugString=1
; file=c:\simconnect%03u.log
; file_next_index=0
; file_max_index=9
--- End code ---
Save the file as SIMCONNECT.INI in this folder:
Documents And Settings\YOUR LOGIN NAME\Documents\Microsoft Flight Simulator X Files
At the next FSX launch, you should see a text window with diagnostic message, that should tell what's going wrong. Let me know what you are getting, so we can have an idea what's happening.
Only the first few lines are important: if the window scrolls too fast, you can use the "Pause" key on the keyboard to pause the scrolling. Post here only the first 10 lines or so of the diagnostic, but it's important you post the first 10-15 lines.
kauzi:
Hi virtuali,
here the diagnostic message:
--- Code: ---0.00000 SimConnect version 10.0.61259.0
0.15313 Exe Launched: Path="C:\Program Files (x86)\Saitek\Pro Flight Panels\Sai
Panels.exe" CommandLine="-run" Version="1.0.0.1"
0.15782 Exe Launched: Path="D:\Spiele\FSX\Modules\FSXSave\FSXSave.exe" Command
Line="" Version="1.0.4.0"
0.16446 Exe Launched: Path="C:\Program Files (x86)\drubware.net\FS Cabin Crew\f
scabincrewmodule.exe" CommandLine="" Version="1.2.0.0"
0.25255 DLL Loaded: Path="Modules\A2A_Feel.dll" Version="<Unbekannt>"
0.25611 DLL Loaded: Path="Modules\AccuFeelMenu.dll" Version="0.2.0.0"
1.90174 DLL Loaded: Path="Modules\FSUIPC4.dll" Version="4.9.0.0"
--- End code ---
Hope that helps.
Thanks,
Michael
Navigation
[0] Message Index
[#] Next page
Go to full version