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Problems installing KDEN

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albix:
Hello,
I own all sceneries of FSDT and FlightBeam. I recently purchased KDEN scenery. After having installed and activated in FSX I moved to that airport and noticed that TrackIR was frozen and Addon Manager appeared in menu bar but I was unable to open it. Same for Couatl.

I moved to KPHX and also in this airport I had the same problem with TrackIR frozen and Addon Manager and Couatl not opening.
Following indications from different forums I uninstalled KDEN, KPHX and GSX. I also deactivated the antivirus (ESET NOD32) reinstalled TrackIR software and replaced NVIDIA driver. Finally I reinstalled KPHX.

KPHX worked correctly but after having installed KDEN I had again same problems as before: TrackIR frozen and Addon Manager and Couatl not opening.
Do you think that I should remove ALL of FSDT and Flight Beam sceneries and then reinstall all of them or do you have a better solution for my problem?

Many thanks and best regards

virtuali:

--- Quote ---I own all sceneries of FSDT and FlightBeam. I recently purchased KDEN scenery. After having installed and activated in FSX I moved to that airport and noticed that TrackIR was frozen and Addon Manager appeared in menu bar but I was unable to open it. Same for Couatl.
--- End quote ---

It's not possible that, by installing KDEN, you would have any problems with other FSDT sceneries, simply because the installer is exactly the SAME as an FSDT installer ( we made it ), and it installs exactly the same Addon Manager/Couatl files, which cannot be different, since their are downloaded online at the moment of your install.

About the frozen TrackIR, for the same reason, if there was a problem (which nobody ever reported before anyway), between one of the modules and the TrackIR module, it would have appeared with the FSDT sceneries too, it can't be possibly created by KDEN, simply because the installer installs the same module as the FSDT installers.

Have you tried this suggestion on the TrackIR site ? There seems to be a problem between it and Active Sky X, and a fix:

https://www.naturalpoint.com/trackir/03-enhanced-games/game-flight-simulator-x.html

Our installers don't make any changes to the Simconnect.XML file but, if you or other installers (like ASX installer, for example) changed that file, it would affect BOTH TrackIR and any other add-on that requires Simconnect functionality, like our modules.

albix:
I don't have Active Sky X installed and apart from TrackIR issue i also have those problems with Addon Manager and Couatl windows not opening.

I am investigating deeper, I just checked LSZH. KPHX, KLAX without KDEN installed and everything is working properly. I am downloading KDEN again to be sure it was not a corrupted file. As soon as I have installed it I will check again and will let you know.

Many thanks. Talk you soon.

virtuali:

--- Quote ---I don't have Active Sky X installed and apart from TrackIR issue i also have those problems with Addon Manager and Couatl windows not opening.

--- End quote ---

That was just an *example*, perhaps another product made similar changes to that file, resulting the same effect.


--- Quote from: albix on May 13, 2014, 10:39:43 am ---I am downloading KDEN again to be sure it was not a corrupted file
--- End quote ---

No need to do that. A corrupted download won't install, the installer has self-integrity checks, of course, and it would refuse to continue if the download was corrupted.


--- Quote --- I just checked LSZH. KPHX, KLAX without KDEN installed and everything is working properly.
--- End quote ---

Are you using older installers for those products ?

Maybe you have a security program like an antivirus/firewall, which is blocking online access to the installers, so not everything from KDEN can be installed, because the antivirus/firewall is blocking just some files, and this will result in a version mismatch between old/new version of some files, which will cause any sort of problems. Have you seen warning about not being able to access the internet when installing KDEN ?

Try to download and install the Stand-Alone Addon Manager for FSX instead, and install it AFTER everything else.

albix:
Here is what happens:

- Antivirus disabled
- Installed newly downloaded KDEN. No firewall messages.
- Installed Addon Manager stand-alone
- Started FSX, went to LSZH, KLAX and KPHX. Everything worked fine.
- Moved to KDEN and I got same problems: Addon Manager and Couatl Windows not opening and TrackIR frozen AND (I forgot to mention before) engine shuts down.
- Disable KDEN form scenery library and LSZH, KLAX are working but when I move to KDEN (with default scenery) I still have the problems. It is like the area is being corrupted.
- When I close FSX it hangs on and have to close from Task Manager.

Many thanks for your help.

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