General Category > General Discussion
Couatl updater
virtuali:
--- Quote from: Gary630 on May 13, 2014, 08:31:58 pm ---The update message, as best as I can recall, was the standard, "There is a new version available, you do not need to close FSX".
After choosing the update, the installation progress bars appeared as normal for an update. When the progress screen closed, FSX shutdown completely.
--- End quote ---
I'm sorry, but I can only repeat and confirm the Update that doesn't restart FSX CANNOT do anything that would result in FSX shutting down, let alone making it impossible to run it after the update.
The update the doesn't require an FSX restart, doesn't change ANYTHING in the FSX files, THAT'S why it can be applied without an FSX restart to begin with! The only files that are updated by it, are only files unknown to FSX, the ones related to Couatl module that, being a separate .EXE, cannot (by definition) affect FSX in any way. Even if you got everything corrupted from the download, the worse it could happen is that Couatl might not start or work correctly, but this won't affect FSX in any way.
--- Quote ---Running the FSX repair disc does nothing. I have gone to Microsoft for tech support but each time they request the product name, I get a message saying product cannot be found.
--- End quote ---
This is not very clear: a message from what/who ?
--- Quote ---What my biggest fear is, is that I will have to reinstall FSX and not be able to activate it.
--- End quote ---
I don't think you'll have to reinstall FSX, if it's ok for you, we can have a Teamviewer session, because I would like to have a look at your system, to find out what really happened.
If you don't have Teamviewer, you can download it for free here:
http://www.teamviewer.com/
PM or Email me after you have it installed and ready to start a session, and send me the Session ID and Password.
startrail:
after the new update and upon starting GSX all controls to DOOR , jetway and FSX keyboard commands stop operating intermittently.
Please advise how to solve this issue or return to the old update.
Thanks
Mike
virtuali:
--- Quote from: startrail on May 25, 2014, 05:31:49 pm ---after the new update and upon starting GSX all controls to DOOR , jetway and FSX keyboard commands stop operating intermittently.
--- End quote ---
It's not possible the update could have anything to do with this. Nothing in the GSX program ever touches or affects any of the default FSX controls and keys.
The problem has been surely caused by something else, it's just that it might have happened at the same time as the update, you might have been mislead thinking the update could have anything to do with it.
You can use the FSX option to restore all key commands to default, this might fix your issue, but again, nothing to do with GSX.
startrail:
I have already restored the fsx keys to default. I tried re installing but " no internet connection" keeps poping up and GSX will use the .bgl file instead.
No other programs have been installed beside the new updater.
Do you recommend un installing and reinstalling updated and GSX.
virtuali:
--- Quote from: startrail on May 26, 2014, 03:35:24 pm ---I have already restored the fsx keys to default. I tried re installing but " no internet connection" keeps poping up and GSX will use the .bgl file instead.
--- End quote ---
As explained in many other threads in the forum, that message it's due to the fact we replaced one of the two Live Update mirror servers, so if you still ran with the old updater, you had a 50% chance of getting the server that is down right now.
To fix this, you must download and install the latest Stand-Alone Addon Manager for FSX, which will update the updater program too, that now connects to the right servers.
However, nothing of that would have any effect to your keyboard commands or caused the problem you reported. Which, BTW, you don't say if it has been fixed by resetting the FSX keys to default.
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